Walser Hyundai

Very satisfied. Did a great job communicating with me through the process. Will come back again. Did a great job communicating with me through the process. Will come back again. More

It was a very quick and easy experience. The process was smooth with no surprises. The process was smooth with no surprises. More

The staff is very friendly, especially Amanda. The processes was easy. Much better than my previous experience. The processes was easy. Much better than my previous experience. More

Everything was clearly explained. I got updates along the way (which is great when you're waiting at the dealership). Everyone I interacted with was friendly and professional. I got updates along the way (which is great when you're waiting at the dealership). Everyone I interacted with was friendly and professional. More

Wonderful service! I have to say one of the best dealerships I’ve been to! I have to say one of the best dealerships I’ve been to! More

Walser was responsive to my questions, conducted thorough diagnostics, provided timely communication, and sufficiently and satisfactorily addressed all issues. diagnostics, provided timely communication, and sufficiently and satisfactorily addressed all issues. More

Quick and efficient. Provides information quickly. Friendly staff and organized work stations. Pleasant and clean entry area Provides information quickly. Friendly staff and organized work stations. Pleasant and clean entry area More

Don't bother making an appointment. Your vehicle won't be looked at when you bring it in, they'll just expect you to wait until they decide they'll finally get to it. We had an appoin Your vehicle won't be looked at when you bring it in, they'll just expect you to wait until they decide they'll finally get to it. We had an appointment, left the vehicle for 3 hours, and they never looked at the vehicle at all! On our follow-up appointment, they took 2 hours to deal with an issue that takes 30 minutes to install according to the technician. It then took 30 minutes to exit the building after the car was brought back to the front, and only after we had to request our paperwork! Unprofessional staff, from the General Manager to the Service Manager to the Service Advisor. Very disappointed in Walser and this location! More

I just disappointed because I paid cash but they still run my credit. I dont understand why? I am in hurry so forgot to ask them Vy that time why they need to run my credit when i pay in cash. They also p run my credit. I dont understand why? I am in hurry so forgot to ask them Vy that time why they need to run my credit when i pay in cash. They also promised to give me a full gas tank but they didn’t. I am trying to call the manager but he is always busy. It’s little thing but I am not happy More

Josh was a nice guy, but not too pleased about how everything went down on new Palisade. My wife stopped in saying she had a price from another dealership, but they didn't have the color she wanted. I everything went down on new Palisade. My wife stopped in saying she had a price from another dealership, but they didn't have the color she wanted. If they could hit that price, she would come back the next day. He said "we can do that." She also said she didn't have a lot of time, so asked to have everything done in advance to be in and out in an hour. Again, assurances were given. The next day 1) the cost was $1,500 higher than the other dealership and 2) it took 4 hours. Furthermore, the finance manager was extremely condescending about my wife's income and made me co-sign on the loan remotely. Overall, pretty terrible experience. Love the car though! More