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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,435 reviews

October 11, 2021

My experience with Walter’s Mercedes Benz Service Department has been excellent! Cody Burt, Service Advisor is outstanding! He is fair, honest, no pressure, thorough and he provides detailed explan More

by Benzride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Oct 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Cody this wonderful review! Providing thorough and efficient service is always our goal, and we are so glad that his efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. We hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 11, 2021

John Shelley was extremely helpful, knowledgeable and responsive during our entire new-car purchase experience. Michael and Eni Rawson More

by golfmdr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Shelley
Oct 12, 2021 -

Walter's Mercedes-Benz of Riverside responded

Michael and Eni, We appreciate you taking the time to leave John this wonderful review! We are honored to have had the opportunity to work with you, and we are delighted that John provided you with great care throughout the process! Congratulations on your new vehicle- on behalf of John and the entire team! Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 10, 2021

JR at Walter’s is a great service advisor. I also like that I can pull into the dealership and they can help with little things like putting air in my tires if needed. More

by tammyraftery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Walter's Mercedes-Benz of Riverside responded

Tammy, Thank you so much for your positive review! We are so glad that JR and the team consistently provide you and your vehicle with great care throughout your visits. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 10, 2021

Very reliable you know the time you get in and the time you get out, then you get a report about your car More

by Neonatemd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Providing quality and efficient service is so important to us, and we are pleased that our team's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if we may ever be of further service to you in the future. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 10, 2021

Amazing service, we are extremely satisfied. They were very helpful. It was a great experience. More

by cecilesalba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Wasif
Oct 11, 2021 -

Walter's Mercedes-Benz of Riverside responded

Cecile, We greatly appreciate you taking the time to leave us this wonderful review! Providing top-notch service is always our goal, and we are delighted that our efforts could meet your satisfaction. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to let us know. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 09, 2021

Andrew got me in a grande new 2022 CLA with no problems he works hard More

by Simone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner , Andrew Wagner, Michael Georgie
Oct 11, 2021 -

Walter's Mercedes-Benz of Riverside responded

Simone, Congratulations on your new Mercedes-Benz CLA! We are honored to have had the opportunity to work with you, and we are so glad that provided you with the 5-star service that you so much deserve! It is our pleasure to assist you in any way possible. Thank you so much for your excellent review! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 08, 2021

JR Rodriguez did very well w the SL 500. ABS Alarm diagnosis change battery since the car needed before a jumping start. More

by Linda Mason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Walter's Mercedes-Benz of Riverside responded

Linda, We appreciate you taking the time to leave Brandon this wonderful review! We are so glad that he provided you and your vehicle with great care throughout your visit. Your safety and satisfaction are our utmost priorities. we hope that you continue to choose us for all of your future automotive needs. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 08, 2021

I had my first service on my new GLC 300 Coupe and was impressed with the courtesy and accommodation David provided. The service was done in the time estimated and the car was returned in clean condition More

by macland.48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 11, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review and recommendation! We are honored that you confided in us with your automotive needs, and we are pleased that David provided you with top-notch service. He will be honored to know how confident you are in his efforts! Please drive safely, and do not hesitate to let us know if we may ever be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 08, 2021

I can’t say enough about Austin and his willingness to go above and beyond! I’m extremely picky and he deals with my requests respectfully. Austin is always one step ahead and communicates with updates on th More

by Rollefsons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 11, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Austin this excellent review! We are so glad that he consistently provides you with the A+ service that you so much deserve! He will be honored to know that you greatly value his service. We hope that you continue to choose us for all of your future automotive needs! Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

October 07, 2021

I like this dealership. It's clean and professional. My car comes out clean and the time predicted is very close. Joseph Loera has helped me the last two times I have brought the car in and he is very n More

by hdwrench5756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Joseph and the team could consistently provide you with the 5-star service that you so much deserve! It is our pleasure to serve you. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Sean Davisson- General Manager

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