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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,439 reviews
August 26, 2021
David Green is very professional and service was outstanding from the greeter outside to David Green and although I didn’t meet the technician the notes on the repair were derailed and my car is as outstanding from the greeter outside to David Green and although I didn’t meet the technician the notes on the repair were derailed and my car is as good as new More
by DWP
Employees Worked With
David Greene
August 26, 2021
Alex Ramirez was the service advisor who assisted me yesterday He was very friendly and helpful. Asked him about how to connect my cellphone and without hesitation showed it to me. Thank you Alex. Keep yesterday He was very friendly and helpful. Asked him about how to connect my cellphone and without hesitation showed it to me. Thank you Alex. Keep up the good work! More
by Armandoquintos
Employees Worked With
August 26, 2021
I make sure it was the price and the model before I decided to drive an hour from LA to Riverside to check out the car and maybe even ready to buy it. After I arrive Riverside, they made me WAITED decided to drive an hour from LA to Riverside to check out the car and maybe even ready to buy it. After I arrive Riverside, they made me WAITED AN HOUR just to pull up the car for me to check out. After the long wait, I realized there was an addition MARKED UP ON THE PRICE which was not mentioned on the website and the dealership. That’s so not good! Totally understand the marked up due to car shortage, but not giving me an heads up and make me drive an hour plus waiting an hour is wasting my time and so not cool! More
by Claire
Employees Worked With
Not sure what’s his name.
August 25, 2021
Needed regular service and J.R. Rodriquez was very friendly and helpful. friendly and helpful. More
by ccrowe
Employees Worked With
August 25, 2021
A very classy dealership Great customer service inside A very classy dealership Great customer service inside and out from the greeter when dropping off vehicle To cashier leaving property. Even call A very classy dealership Great customer service inside and out from the greeter when dropping off vehicle To cashier leaving property. Even called Lyft for a ride to and from. CLASSY OPERATION More
by Herb614
Employees Worked With
Woman greeter at drop off, Austin Schneider, Elizabeth Flores
