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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,420 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,420 reviews

May 24, 2021

Thank you so much John for being so professional, understanding, and respectful to my needs. No high pressure, just kind gentle guidance, allowing me to make a decision. Your test drive prep and rec More

by MET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
May 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We are overjoyed that John could be of assistance to you and make your overall buying experience so smooth and pressure-free! We wish you the warmest congratulations on your new vehicle. Please drive safely, and do not hesitate to give us a call if there is ever anything more that John or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 22, 2021

John was very nice person I dealt with to lease a glb 250 from Walters Mercedes Benz at riverside CA, I was treated greatly by all the people I met at the dealership. Thank you John for your professionalis More

by Fshabi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shelley
May 24, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving John this 5-star review! We are pleased that he could be of assistance to you and make your overall experience as seamless as possible! Your satisfaction means so much to us, and we congratulate you on your new Mercedes-Benz- on behalf of John and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

Thank you for getting back to me so quickly I really appreciate everything. You always have me end and out. Keep up the great customer service that goes along way. More

by erica d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Erica, Your safety and satisfaction are of the utmost importance to us, and we are thrilled that we could get your automotive needs efficiently resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

David is always curious and professional. He takes care of his customers very well. Kept me up to date on progress of my service. Will return. More

by ryangoucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Ryan, Thank you for leaving David this 5-star review! We are pleased to know that he consistently takes great care of you and your automotive needs when you join us for service! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

We have been going to this dealership for years and have already purchased our last two vehicles from them. We have all our services performed at this service department and have never had any problems. The More

by amypwang23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Amy, Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are thrilled that we could consistently provide you with the quality service that you so much deserve! It is always our goal to ensure that our customers' experiences are as pleasant as possible, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

Andrew, thank you so much for professionalism. I truly appreciate the time you took and your knowledge during the process and the purchase of my E350. More

by Fay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Fay, Thank you for leaving Andrew this 5-star review! We are so glad that he could be of assistance to you and make your overall buying process a 5-star experience! We wish you the warmest congratulations on your new vehicle and hope to see you again when the time comes for your first service! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

This is my 9th Mercedes Benz purchase and 8th from Walter's Mercedes. We were always treated great by our first few salesman and have zero complaints, than we met Eddy Elsayed when we came in to purch More

by brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Georgie
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Brian, Thank you for taking the time to share this incredible review! It is an honor to have your confidence and loyalty, and we are thrilled that Eddy and the team could provide you with an exceptional experience once again! We congratulate you on your new Mercedes-Benz- on behalf of the entire team, and we hope to continue serving you and your automotive needs for many years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

Andrew was a pleasure to work with. I drove over 60 miles to get a car from Andrew at Walters because he didn’t use those B.S sales tactics that most people who sells cars uses on people. I was direct and ho More

by DarrylH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Darryl, Thank you for leaving Andrew this wonderful review! We are so appreciative of the opportunity to work with you, and we are thrilled that Andrew could provide you with the quality service that you so much deserve! He will be honored to know how greatly you valued his assistance, and we congratulate you on your new vehicle- on behalf of him and the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

Eddie Elsayed was excellent in getting the car we wanted and a good price. And purchasing our user vehicle. First class as I would expect from Mercedes More

by Hammermom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are delighted to know that Eddy took great care of you and provided you with the perfect vehicle, deal, and overall experience! We thank you for taking the time to share this excellent review, and we wish you the safest of travels- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 20, 2021

Mark Interliccia went out of his way to provide excellent service and keep me frequently informed. He always provides top-notch service and is very knowledgable regarding Mercedes cars. More

by Lewis, Realtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Lewis, Thank you for leaving Mark this 5-star review! Offering quality and reliable service is so important to us, and we are overjoyed that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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