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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,420 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,420 reviews
April 30, 2021
They couldn’t figure out why my Smart car wasn’t taking a charge. Had no idea ! I had to trailer it 3 hours from Palm Springs to Riverside and back. charge. Had no idea ! I had to trailer it 3 hours from Palm Springs to Riverside and back. More
by dancrotta
Employees Worked With
April 30, 2021
We have been very happy with the service at Walter's since recently relocating to this area. Alex Ramirez is our Service Advisor and he has done a great job for us -- handling service requests, providin since recently relocating to this area. Alex Ramirez is our Service Advisor and he has done a great job for us -- handling service requests, providing information, etc. More
by jancielee
Employees Worked With
April 30, 2021
Drove down to Walter’s to take a look at some new Suvs, Ended up walking away with a new GLC thanks to our salesman Eddy! Ended up walking away with a new GLC thanks to our salesman Eddy! More
by dodgerfan861
April 30, 2021
Alex Ramirez derserves a 5 star rating in our book. Alex has been taking care of our cars for many years and he has always done a fantastic job. Our cars are always ready at the designated time. has been taking care of our cars for many years and he has always done a fantastic job. Our cars are always ready at the designated time. More
by e.johnson909
Employees Worked With
April 29, 2021
Walters service department is by far the best place to go for any service needs. Been coming here for years. Everyone is great. Ready for next time. for any service needs. Been coming here for years. Everyone is great. Ready for next time. More
by Maximilion
April 29, 2021
Alex is the best!!! He always goes above and beyond. As an excellent communicator, Alex ensures you are updated regarding your vehicle. I have worked with him for over 10 years. I highly recommend Alex Ra an excellent communicator, Alex ensures you are updated regarding your vehicle. I have worked with him for over 10 years. I highly recommend Alex Ramirez at Walters Mercedes Benz Service Department More
by Kendra N.
April 29, 2021
Walter’s Mercedes at riverside always provide the most professional service. There team is super knowledgeable and courteous. Mr. Alex Ramirez helped me during my visit. He is courteous and goes above professional service. There team is super knowledgeable and courteous. Mr. Alex Ramirez helped me during my visit. He is courteous and goes above and beyond. He kept me informed during the entire service process and the car was returned at the promised time. I recommend his definitely. More
by Arun
Employees Worked With
April 29, 2021
I have been going to Walters Mercedes Benz for the last 37 years. I have always been getting good service. I can honestly say at the best service I have ever received I’ve been in the past few years from A 37 years. I have always been getting good service. I can honestly say at the best service I have ever received I’ve been in the past few years from Alex Ramirez. He not only find solutions to every problems, but also make sure that while the problem is being solved your life is not disrupted!! More
by Zaida Carstens
Employees Worked With
April 29, 2021
Alex Ramirez helped me in service. I was 100% satisfied with the service I received and would definitely recommend him to my family and friends ! with the service I received and would definitely recommend him to my family and friends ! More
by Joe Montalbano
Employees Worked With
April 29, 2021
Provided me with up to date information regarding the status of my car and was given a replacement car to use. Plus, everyone was friendly. status of my car and was given a replacement car to use. Plus, everyone was friendly. More
by MA
Employees Worked With
