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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,419 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,419 reviews
April 17, 2021
Customer Service was excellent. Rami helps me throughout the process and shows all the car functions. I would recommend friends and family to Rami. Thanks! the process and shows all the car functions. I would recommend friends and family to Rami. Thanks! More
by son
Employees Worked With
Rami Jaouhari
April 17, 2021
I couldn't be more pleased with Adam Garcia's customer service. He's as good as they get. He does an excellent job explaining the issues, and providing context. He has a strong mechanical background, w service. He's as good as they get. He does an excellent job explaining the issues, and providing context. He has a strong mechanical background, which lends itself well to his current duties. Let's clone him! More
by ipsus5150
Employees Worked With
Adam Garcia
April 17, 2021
Came in late Friday night for a tire pressure light, while heading to Palm Springs. David greeted me at my vehicle and was able to fix the light while I waited outside. Good news no nail. Just low tire while heading to Palm Springs. David greeted me at my vehicle and was able to fix the light while I waited outside. Good news no nail. Just low tire pressure. More
by Tinabear115
Employees Worked With
David Greene, Cody Burt, Adam Garcia
April 16, 2021
I am very please with the service that Cody Burt has offered during my recent visit to service my vehicle. He had a lift pick me up and take me to my place of work. There was no hassle to drop off the offered during my recent visit to service my vehicle. He had a lift pick me up and take me to my place of work. There was no hassle to drop off the car or to pick it up. More
by Patty
Employees Worked With
GLC 300, Cody Burt
April 16, 2021
Austin Schneider has Great Customer Service, He is always there to help and will answer any questions you have. very friendly and easy to talk to. there to help and will answer any questions you have. very friendly and easy to talk to. More
by Richardornelas66
Employees Worked With
Austin Schneider
April 16, 2021
Austin Schneider.....A - attentiveU - UpstandingS - Austin Schneider..... A - attentive U - Upstanding S - Superior T - Timely I - Illustrious N - Nice S - Service Minded C - Considerate H Austin Schneider..... A - attentive U - Upstanding S - Superior T - Timely I - Illustrious N - Nice S - Service Minded C - Considerate H - Helpful N - Neighborly E - Earnest I - impeccable D - Diligent E - Extraordinary R - Really Good at providing Excellent Customer Service. Thank you Austin for always going above and beyond to ensure that even a pain in the rear customer like me, gets treated amazingly. More
by WH
Employees Worked With
Austin Schneider
April 15, 2021
the people working in walter’s dealership ,are good and very patience to us. especially Eddy Elsayed his always smile and he assisting us a polite and very professional. goodjob eddy. and thank you for me very patience to us. especially Eddy Elsayed his always smile and he assisting us a polite and very professional. goodjob eddy. and thank you for mercedez benz my dream will come true and god bless..,, More
by roderos_dante
April 15, 2021
Came in to test drive a few vehicles, ended up walking away with a new Mercedes! Thank you Eddy, it was the smoothest buying experience! away with a new Mercedes! Thank you Eddy, it was the smoothest buying experience! More
by jimj90
April 15, 2021
Awesome job to the whole team at Walters Mercedes. My family has bought several cars there so far and will continue to do so. Service is always on point and never disappoints. family has bought several cars there so far and will continue to do so. Service is always on point and never disappoints. More
by Ba875144
April 15, 2021
Thanks, Gustavo to help my daughter to buy her first car very helpful and answer all the question, and thanks to Christian to to help my son with his first car as well, came to buy one car and end up with 2 very helpful and answer all the question, and thanks to Christian to to help my son with his first car as well, came to buy one car and end up with 2 the same day. More
by emilio1106
Employees Worked With
Christian Felix, Gustavo Acosta
