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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,408 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,408 reviews
February 25, 2021
Best service advisor always willing to get to the bottom of issues mentioned, very prompt and friendly will recommend him to any of my friends or family of issues mentioned, very prompt and friendly will recommend him to any of my friends or family More
by Tristar87
Employees Worked With
February 25, 2021
AlEx has been my service rep for many years, he is always very pleasant and helpful . Thank you for all you your help . Many thanks very pleasant and helpful . Thank you for all you your help . Many thanks More
by LORIE611
Employees Worked With
February 24, 2021
Customer service is their strength which they treat all as family with maximum trust gained and confidence provided. Andrew Wagner, Cody Burt and Brandon Monaco made business easy, straightforward and simp as family with maximum trust gained and confidence provided. Andrew Wagner, Cody Burt and Brandon Monaco made business easy, straightforward and simple. Keep up the awesomeness. More
by aavillaluz
Employees Worked With
Brandon Monaco, Andrew Wagner, Cody Burt
February 24, 2021
Rene took care my wife and me, finding the perfect model, color, options we wanted and shipping it to the dealership. He put in the hard work to make us feel comfortable with our purchase. my wife is very ha color, options we wanted and shipping it to the dealership. He put in the hard work to make us feel comfortable with our purchase. my wife is very happy with her new Mercedez. Thank you Rene! More
by Kellycorson
February 24, 2021
I had the pleasure of working with Brandon Monaco in the service department when replacing my brakes. Additionally, there was a repair that needed to be done to the roof of my car that required some extra service department when replacing my brakes. Additionally, there was a repair that needed to be done to the roof of my car that required some extra TLC and the need for a rental car. Brandon went over and above to make sure everything went smoothly and was even able to get me an extra day on the rental at no cost to me. Thanks Brandon, much appreciated! More
by MLS
Employees Worked With
Brandon Monaco
February 24, 2021
Elizabeth Flores was my sales person . She very very helpful and patient during the whole process . I wasn’t sure what car I wanted but she was able to help me choose the car perfect for me . The entire helpful and patient during the whole process . I wasn’t sure what car I wanted but she was able to help me choose the car perfect for me . The entire staff made everything so comfortable for me. More
by deleon.d
Employees Worked With
Elizabeth Flores
February 24, 2021
I’d like to take the time so say thank you to Elizabeth at Walters for the exceptional customer service she provided . Buying a car is scary. Elizabeth & the staff there made me feel comfortable and were v at Walters for the exceptional customer service she provided . Buying a car is scary. Elizabeth & the staff there made me feel comfortable and were very transparent explaining everything to me. More
by roxy_murillo
Employees Worked With
Elizabeth Flores
February 24, 2021
Elizabeth Flores provided excellent service , I highly recommend her to anyone searching for a new car ! Very knowledgeable and answered all the questions I had . recommend her to anyone searching for a new car ! Very knowledgeable and answered all the questions I had . More
by roxy_murillo
Employees Worked With
Elizabeth Flores
February 24, 2021
It was my first time buying a Mercedes and it went very smooth. We drove a couple cars and it was great. No rush and no pressure. Ted Schwartz and Michael Georgie was very helpful, and nice people. Tha smooth. We drove a couple cars and it was great. No rush and no pressure. Ted Schwartz and Michael Georgie was very helpful, and nice people. Thank you for the experience and I'll be back to do business again. More
by richey4242
Employees Worked With
Ted Schwartz, Michael Georgie
February 24, 2021
It’s been about 2 weeks and I’m absolutely in love with my new car . I was looking for a cool mom car with plenty of space for the kiddos . Elizabeth Flores was great , she was able to get me the best deal my new car . I was looking for a cool mom car with plenty of space for the kiddos . Elizabeth Flores was great , she was able to get me the best deal on the perfect car for myself & my family . The entire staff there was so welcoming and friendly . More
by karinaa.m.
Employees Worked With
Elizabeth Flores
