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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,419 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,419 reviews

October 31, 2020

I loved this dealership! Especially getting helped by Rene ! He’s very positive and very polite and very good at his job if you want to buy a car I recommend buying with him! More

by Sianiruiz01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Nov 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We appreciate your business and are pleased that Rene could provide you with a remarkable experience! We hope you enjoy your new vehicle, and we look forward to an opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 31, 2020

Walter's Mercedes is consistent and reliable place for service. Austin Schneider is always there to assist me through the breakdown of my services. Always treated nicely when I come. More

by Nessness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Nov 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! We are pleased that we could consistently provide you with the quality service that you so much deserve! We wish you the safest of travels and hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 30, 2020

My dealings with David Greene were professional and to the point. He totally understood the customer's needs as well as the needs of the vehicle. More

by elietz
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are delighted to know that he took great care of you and your needs throughout your visit! If you have any further questions or concerns, please do not hesitate to give us a call. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 30, 2020

David Green was very helpful, polite and courteous. He kept me informed about my car and came to get me when my car was done. We went over everything that was done to my car, I paid and went on my way. I More

by BrittRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Oct 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Britt, Thank you for taking the time to leave David this wonderful review! We are delighted to know that he took great care of you and ensured that your visit went smoothly and efficiently! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 30, 2020

So this is my 2nd Mercedes lease both from Walters MB. They are very professional especially Rene he worked the deal and got us in and out in no time at all. I highly recommend them not your typical pushy More

by mvernice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Oct 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz! We are so appreciative of your repeat business, and we are thrilled that Rene could provide you with the perfect vehicle, deal, and overall experience! We are honored to have your confidence and loyalty, and we look forward to continuing to provide you with the same quality and pressure-free service in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 30, 2020

Great service and friendly staff. Went in for an oil change and service was prompt. Adam was great at keeping us informed and we were out in no time. Would definitely recommend! More

by Jay Sanchez
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Nov 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Jay, Thank you for leaving Adam this positive review and recommendation! We are delighted to know that he took great care of you and ensured that your needs were efficiently resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Adam and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 30, 2020

Great service and very helpful Rene Orellana and for having us in and out with a new car for my lady i will be seeing you in a year lol for a trade in More

by Mrdrew1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Nov 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review, and congratulations to your partner on her new vehicle! We are happy to hear that Rene took great care of you and made your visit an overall success! We wish you two the safest of travels, and we will be awaiting the opportunity to serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 30, 2020

Very professional and great communication. JR was really knowledgeable and honest. My first time there and would recommend dealer to friends and family. The hostesses were very friendly. More

by Henrydodgers1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

We are overjoyed that we had the opportunity to do business with you, and we are pleased that the quality of our service met your satisfaction! We appreciate you taking the time to share this excellent review, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 30, 2020

Walters Mercedes Benz is so awesome. The whole team there Is so helpful and they really go above and beyond to make things happen for you; they will always get a referral or a recommendation from me! I want More

by MJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Rene Orellana, Michael Georgie
Nov 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this wonderful review! We are overjoyed that Rene could make things happen for you and ensure that your experience was both smooth and successful! We couldn't be more honored to have your confidence and loyalty, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Warmest congratulations on your new vehicle. We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

October 29, 2020

Alex Ramirez was very professional in dealing with us. We are satisfied the way he handled our issues and concerns regarding our vehicle.Keep up the good work. More

by Salve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this 5-star review! We are pleased that he could get you and your automotive needs taken care of, and he will be pleased that his efforts met your satisfaction! We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

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