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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,420 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,420 reviews
September 29, 2020
Austin was very patient with me and very forgiving of my misunderstandings and questions. As an older client with poor hearing and naturally mistrusting of dealers in general Austin quickly gained my trust, misunderstandings and questions. As an older client with poor hearing and naturally mistrusting of dealers in general Austin quickly gained my trust, and my service also included returning my car to me sparkling clean like it was brand new. Thank you Austin and Walter's Mercedes! More
by Bob Trujillo
Employees Worked With
Austin Schneider
September 29, 2020
Eddy and Blake were amazing. They have such a great team effort going. One of them was always doing something for us. Thank you for my car! effort going. One of them was always doing something for us. Thank you for my car! More
by Kymmiddelton
September 28, 2020
It was my first service at Mercedes-Benz Riverside and David provided absolutely smooth and great experience. He does everything to address even smallest concerns. David provided absolutely smooth and great experience. He does everything to address even smallest concerns. More
by Peter
Employees Worked With
David Greene
September 27, 2020
As always David Greene comes through like a champ!!! He really takes his time with you and explains every service in detail! Thank you again David! really takes his time with you and explains every service in detail! Thank you again David! More
by VivGU
Employees Worked With
David Greene
September 27, 2020
Christian was an amazing sales rep and provided great customer service! He made this process so smooth! Totally recommend! Very happy with our purchase overall. customer service! He made this process so smooth! Totally recommend! Very happy with our purchase overall. More
by jovanna.jacinto
Employees Worked With
Christian Felix
September 27, 2020
Great job,follows up,explains everything.Andrew makes the process of buying a car easy! I feel that I received a very fair price on my GLS. process of buying a car easy! I feel that I received a very fair price on my GLS. More
by Edward Matuga MD
September 25, 2020
JR Rodriguez will always be my service guy, he’s knowledgeable, honest and has great customer service! I recommend calling him every time for service knowledgeable, honest and has great customer service! I recommend calling him every time for service More
by Gladysfg
Employees Worked With
September 25, 2020
The service I received at Walters Mercedes was great as usual. I was help by service adviser J.R. Rodriguez. He explained in detail the service I would be receiving and recommendations for for future servi usual. I was help by service adviser J.R. Rodriguez. He explained in detail the service I would be receiving and recommendations for for future services. Great Job!! More
by Slthomps5
Employees Worked With
September 24, 2020
Ted Schwartz: Ted has a excellent sells experience and great personality. to us for a few hours we spend with Tony we find him honest and trustful and reliable person it was a pleasure and great experienc great personality. to us for a few hours we spend with Tony we find him honest and trustful and reliable person it was a pleasure and great experience shopping at Walter's Mercedes . More
by panda
Employees Worked With
Ted Schwartz
