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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,443 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,443 reviews

August 04, 2020

Excellent service with exceptional customer treatment. The factory failure setting was fixed within a day and I was given a loner with extended mileage on demand. JR Rodrigues went above and beyond to mak More

by olegkot
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are happy to hear that JR took great care of you and ensured that your experience went as seamlessly as possible! He will be proud to know how greatly you valued his assistance, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 04, 2020

Andrew is a man of his word. This is my 2nd vehicle and I will definitely come back again! Highly recommend Andrew and Riverside Mercedes! More

by AL1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Aug 10, 2020 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so appreciative of your repeat business, and we are pleased that Andrew could provide you with a 5-star experience once again! We thank you for taking the time to share this kind recommendation, and we wish you the safest of travels in your new ride! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 04, 2020

Alex ramirez at walters mercedes benz in riverside was helpful and clear. He was not hesitant to go a bit beyond to meet my needs and make sure the car was sriving perfectly. More

by Cls satin pearl
Recommend Dealer
Yes
Employees Worked With
Alex ramirez
Aug 04, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Alex this excellent review! Your safety and satisfaction are of the utmost importance to us, and we are pleased that Alex could get your needs thoroughly taken care of. We wish you safe travels and ask that you do not hesitate to let us know how Alex and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 03, 2020

Austin Schneider is always a pleasure to work with when I bring my car into the dealership! So patient and so kind. Austin is very informative and has all the answers to my questions. More

by taylor032644
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 04, 2020 -

Walter's Mercedes-Benz of Riverside responded

Taylor, Thank you for leaving Austin this wonderful review! We are happy to hear that he always takes exceptional care of you and your automotive needs! It is our pleasure to serve you. Please do not hesitate to let us know how we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 03, 2020

Always a pleasure These guys and gals never disappoint. They are always courteous, friendly, and willing to help. They take great care of the customer from the minute More

by Orlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica Parrilla, Brandon Monaco, David Greene, Cody Burt
Aug 04, 2020 -

Walter's Mercedes-Benz of Riverside responded

Orlando, Thank you so much for your amazing review! It is our pleasure to serve you, and we are delighted to know that the quality of our work always meets your satisfaction! We appreciate your business and hope to continue serving you and your automotive needs for years to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 03, 2020

David Greene stepped up to the plate as the service advisor I originally had my appointment with hadn't arrived on site yet. He took care of me and of course my car..did a great job..kept me updated on More

by mmeraz714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 04, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this positive review! We are happy to hear that David took great care of you and ensured that your needs were thoroughly resolved. Your safety and satisfaction are our priorities. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 03, 2020

I am always very pleased with the service at Walter’s Mercedes Benz. Austin Schneider Is the best thank you for always taking care of my vehicle. More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Aug 04, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! We appreciate your business and are overjoyed that the quality of our service always meets your satisfaction! We wish you safe travels and look forward to continuing to provide you and your vehicle with our best care in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 03, 2020

Exemplary professionalism and total customer care!!! In the last few years of owning my vehicle (2017), I have been very pleasantly surprised and honored each time by the consummate care and uber hospita More

by Gdzdiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Aug 04, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your wonderful review! Providing top-notch service and deals is alway our goal, and we are pleased that our efforts continuously meet your satisfaction! We are so appreciative of your business, and we look forward to continuing to provide you with the same quality service in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 01, 2020

Andrew was incredibly attentive and knowledgeable. He exceeded our expectations with our first Mercedes purchase. We will be recommending Andrew and his dealership. Thank you Andrew for all your time and More

by JC
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

JC, Congratulations on your first Mercedes-Benz! We are honored to have been able to assist you with this special purchase, and we are pleased that Andrew could provide you with the quality service that you so much deserve! We are so excited for you to enjoy your new ride, and we thank you for allowing us to assist you with this special purchase! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

August 01, 2020

WOW! I never in a million years thought I would have such a positive experience in my quest for the perfect new car - let alone during a pandemic making life extra stressful and uncertain. I did some I More

by dcoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Boyd, Christian Felix
Aug 02, 2020 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share this amazing review and recommendation! Your satisfaction is of the utmost importance to us, and we are thrilled that Christian could make your recent buying experience an all-around success! We congratulate you on your new vehicle- on behalf of him and the entire team. Please drive safely, and do not hesitate to give us a call if we may be of further assistance to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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