Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,434 reviews

September 10, 2019

Great Customer Service I had to take my car in to be serviced and I’m glad that Alex Ramirez was my service advisor. He was able to quickly help me and had my car throughly More

by Natalie W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Natalie, Thank you so much for your amazing review! We are so glad that we had the opportunity to assist you, and that Alex could make your first service visit so seamless and efficient! He will be so delighted to hear of your positive feedback. Please don't hesitate to let us know if he or the team may be of further assistance to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 10, 2019

My First Service I took my 2018 Mercedes in for its first service, Very Impressed. Our service advisor was Alex Ramirez. He was professional: courteous, and well-infor More

by dodpolice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Alex, Thank you for leaving us this excellent review! Providing quality service is so important to us, and we are delighted to know that Alex took exceptional care of you and your vehicle throughout the entirety of your visit. We look forward to working with you again the next time you are in need of automotive service, and we wish you the safest of travels until we meet again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 10, 2019

The definition of great service Recently completed a very complex double purchase at Walters with 3 Trade-in. Andrew was by far the most professional and hardworking rep I've ever wo More

by gbluemel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Sep 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your amazing feedback! We aim to make our customers' experiences as special as possible, and we are happy to hear that Andrew took exceptional care of you and each of your concerns. We congratulate you on your two new vehicles, and we thank you for doing business with us at Walter's Mercedes-Benz. Please don't hesitate to give us a call if you ever have any further questions or concerns, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 10, 2019

Last minute schedule for sevice Drove in for a car wash. The lady who greeted me asked what they could help me with. I said a car wash and an A service if they could fit it in. Two m More

by 07C230BLACKSTICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The car wash crew, Brandon Monaco
Sep 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave us this wonderful review! It is our goal to ensure that our customers' experiences are as pleasant as possible, and we are so delighted that Brandon's efforts met your satisfaction. Please drive safely, and be sure to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 09, 2019

Car purchased. Both were good representatives! They paid attention and were always on the ball. I will recommend them and Walters to others. I liked in partic More

by Alpepria
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio Guerrero
Sep 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to leave Alfonso, Julio, and our dealership this kind recommendation! We appreciate your business and are happy to hear that you were well taken care of throughout your visit. Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 09, 2019

Outstanding car buying experience with John Shelley After 50 years of dealing with car dealerships in different states of the country (New York, New Jersey, Michigan, Maryland), I wasn't looking forward More

by nuevoguapo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero
Sep 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We acknowledge that car-buying is often a dreaded process, so we aim to ensure that our customers' experiences are as special as possible. John is an incredible asset to our team, and we are overjoyed that he could make your visit efficient, informative, and enjoyable! We hope you enjoy your new vehicle. Please let us know if there is anything more that our team may help you with in the future.

September 09, 2019

Perfect! I was there at the scheduled time and all went according to plan, I waited for the car, the update was done, the car was washed and everything was wit More

by Ted
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Brandon Monaco
Sep 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Ted, Thank you for leaving us this 5-star review. We are happy to hear that your recent visit went as smoothly and efficiently as promised. We are glad that the quality of our work met your satisfaction, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 09, 2019

Adam Garcia is always helpful This is my 2nd visit to the Service Department for routine maintenance. Adam Garcia has helped me both times. They have been quick and efficient and More

by Dogmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
Sep 10, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! It is our pleasure to serve you, and we are pleased that Adam has ensured that each of your visits have been smooth and efficient! Please let us know if there is anything more that he or the team may help you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 08, 2019

Best service I ever have Andrew offered me the good service , and he explained to me all the details for this new car leasing. I am very happy with this.deal with him, and tha More

by Jeffrey hao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Sep 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Jeffrey, Thank you for leaving Andrew this wonderful review! We are overjoyed that he could be of such great assistance to you, and he will be honored to hear of your kind remarks. We hope you enjoy your new vehicle. Please let us know if there is ever anything more that he or the team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

September 08, 2019

Excellent car buying experience with Rene Orellana I was so reluctant to ever buy another car from Walters but Rene was so honest, friendly and kind, he turned me back around and I got a beautiful new More

by Auggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Orellana
Sep 09, 2019 -

Walter's Mercedes-Benz of Riverside responded

Auggie, Thank you so much for your 5-star review and another opportunity to do business with you. Your satisfaction is so important to us, and it is a pleasure to hear that Rene provided you with an exceptional vehicle, deal, and overall experience. We hope you enjoy your new Mercedes-Benz A 220 and all of its excellent features. Please don't hesitate to let us know if there is anything more that we may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

...
345
...