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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,444 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,444 reviews

March 27, 2019

Great Experience, Very Satisfied, Very Happy Mike Sales went out his way to make sure I got the best deal. Let’s just say I drove 61 miles into my dream car. From Los Angeles to Riverside. I str More

by Triveia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Bryan Fitzpatrick, Mike Sales
Mar 29, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We appreciate your willingness to go the extra distance to work with us, and we are thrilled that Mike could provide you with a great deal and a positive overall experience! We congratulate you on your new vehicle and hope to serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 27, 2019

Professional I want to thank Andrew and Raul for this great experience. I wasn’t going to buy a Mercadez but Andrew made it easy. I felt no pressure in buying like More

by Rbarragan1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul. Andrew assistant , Andrew Wagner
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so glad that you decided to buy Mercedes-Benz, and we are thrilled that Andrew and Raul could make your purchasing experience so seamless and pressure-free. We are delighted to hear that you are enjoying your new vehicle, and we hope to see you again when it is ready for its first service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 26, 2019

Good service Everyone is there to help you to make the best choice possible. They make you feel like family from the minute you walk into the door. More

by Nicole01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Nicole, Our customers' satisfaction is our priority, and we are pleased that was made evident through the service provided to you. Providing comfortable and enjoyable dealer experiences is what we aim for, and we hope that you continue to confide in our team for your automotive needs in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 26, 2019

Fast Response My battery went dead on my 2011 Mercedes C Class. Made an immediate appointment with David Greene to get a replacement. He and the Service Team got More

by LQ Bill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive feedback! We are so glad that David and the team were able to get you in and get your vehicle taken care of so efficiently. We wish you safe travels and hope that you continue to confide in our dealership for your future automotive needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 26, 2019

Great Experience! Great customer service! I came in to look at a GLC300 and Alin helped me out. Salesman was very knowledgable and helped answer all my questions. Highl More

by BaMnBaM89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alin Cole
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your recommendation! We are so delighted that Alin could be of such great assistance to you! If you ever have any further questions in the future, please don't hesitate to give us a call. We hope to work with you again soon. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 25, 2019

Great Service & Experience - Purchase 2016 Mercedes E-Class Mike Sales, Justin Campbell and the whole team at Walter's Mercedes were great to work with from start to finish. They were highly informed and pleas More

by LosAngeles2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sales
Mar 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving us this 5-star review! Providing pressure-free service and competitive deals is what we aim for, and we are so proud to know that our team's efforts have earned your confidence. We hope you enjoy your new Mercedes-Benz E-Class, and we look forward to the opportunity to serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 25, 2019

Great Service Experience Came in for my 20,000 B service on my S550. As always JR Rodriguez provided excellent and professional service and the car was ready in the estimated More

by Loretta H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

It is so great to hear that your recent visit was completed as efficiently and effectively as promised! We thank you for your kind 5-star review, and we hope to see you again when the time comes for your next service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 25, 2019

Repair service I came in for service on my vehicle, the oil indicator warning kept indicating my oil was too low or high. I was told to replace it would be a $636 . More

by Gerald06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Gerald, Thank you for taking the time to share your positive feedback! We are so pleased that David was able to properly diagnose and ultimately resolve your vehicular issue. We wish you safe travels. Please let us know if there is anything more that our team may help you with in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

March 25, 2019

Sprinter Service Pleasant experience. Brought Sprinter in for airbag recall. Adam Garcia provided excellent customer service. Convenient, quick service. Waiting room w More

by Apareed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Garcia
March 25, 2019

Inherited A Second Family I have worked very hard in my life to be able to afford and drive a luxury vehicle. My family, as I were so proud when I purchased my first vehicle in More

by mkrai2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Julio Guerrero, Frank Serraro, Emil Iltchi
Mar 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this wonderful feedback. We truly are touched by your kind words and overjoyed that we were able to complete this meaningful purchase by providing you with such a special experience. We are so glad that we had the opportunity to serve you once again, and we hope that you continue to confide in our team if ever in need of further automotive assistance. Congratulations on your new vehicle! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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