Walter's Mercedes-Benz of Riverside

First Mercedes purchase Christian Garcia was ncredible! Spent most of the day with him test driving cars, He was patient (with many questions), not pushy, answered all my que Christian Garcia was ncredible! Spent most of the day with him test driving cars, He was patient (with many questions), not pushy, answered all my questions and best of all REAL. My final decision was a completely different model then what I had in mind that he thought I would like after talking to me for awhile. More

Amazing Went in to Mercedes to see one if there ad cars. Mike Sales is the one who helped us. It took about 8 hrs to get the deal done and he was there every Went in to Mercedes to see one if there ad cars. Mike Sales is the one who helped us. It took about 8 hrs to get the deal done and he was there every step of the way. Very highly recommendable!!! Mike Sales provided great service and went above and beyond to help us out. We will definitely be back to ask for him in future purchases.Thank you Mike Sales!!!! If anyone is looking to purchase a car go see Mike Sales!! More

Quick and excellent service! David Greene,a service representative at Walter's Mercedes, assisted me quickly regarding an issue with my 2016 E350 MBZ battery! It was an emergency David Greene,a service representative at Walter's Mercedes, assisted me quickly regarding an issue with my 2016 E350 MBZ battery! It was an emergency and I did not have an appointment. A new battery was installed quickly, as well as a worn tire(safety concerns). I have been a client of Walter' since 1980. I have always received courteous and professional service! Respectfully, Raymond Gonzalez 03-08-2019 More

Leasing Process Recently leased a new GLC 350e and the process was smooth and easy. Was able to test drive and negotiate a great deal with Ryan and his manager. The d Recently leased a new GLC 350e and the process was smooth and easy. Was able to test drive and negotiate a great deal with Ryan and his manager. The dealership is very welcoming and all the employees I interacted with were friendly and helpful. Would definitely recommend to anyone looking to buy or lease a Mercedes. Ryan was great in answering all my questions. Overall experience was great! More

Awesome People at this dealership were awesome. Ryan Donahoe got me a great deal. Everyone went out there way to make it happen. I will send my friends over!! People at this dealership were awesome. Ryan Donahoe got me a great deal. Everyone went out there way to make it happen. I will send my friends over!! More

Well Taken care of. Adam took care of our problem with our Sprinter RV. The situation was not easy to figure out, but Adam and the tech took care of all. We are from out Adam took care of our problem with our Sprinter RV. The situation was not easy to figure out, but Adam and the tech took care of all. We are from out of town and Adam did everything to make the process of fixing the problems as painless as possible. More

Made us feel like family After dealing with the worst experience we had ever had Andrew and his family made us feel like we were part of their family ... We were Cadillac peop After dealing with the worst experience we had ever had Andrew and his family made us feel like we were part of their family ... We were Cadillac people we went to our local Palm Springs Mercedes dearlership and they didn’t even acknowledge us when we went to shop there for a new Mercedes we were going back to Cadillac but we decided to give Walters Mercedes a chance and we are glad we did this was our best experience we have ever had for purchasing a new vehicle I’m going to recommend it to all my family and friends so thank you Walters Mercedes got an awesome experience More

A amazing leasing experience I always do research and car leasing online and had been shopping for a New Mercedes Benz with a certain color combo which is hard to find. After goin I always do research and car leasing online and had been shopping for a New Mercedes Benz with a certain color combo which is hard to find. After going through 5 or 6 dealers inventory I found the car with the desired color combo and options I wanted. I contacted the dealership through their web site. Fortunately I was hooked up with Andrew Wagner. His professionalism and honesty impressed me. After a quick phone call he followed up with a video of the exact car I wanted. Something that no other dealer has every done. That closed the sale for me. I live in Hollywood so this dealership was too far away for me physically go there myself. Andrew arranged for his amazing assistant, Raul, to deliver the car to me and take me through all the tech. He was very well trained in the car and was amazing. Overall a pleasurable experience. I have the exact car I wanted at the exact price I wanted to pay. More

Unexpected Service Call on A Saturday I just purchased my new 2019 Mercedes and was driving on a Saturday Afternoon when my display screen above the center console went dark. I was near Wa I just purchased my new 2019 Mercedes and was driving on a Saturday Afternoon when my display screen above the center console went dark. I was near Walter’s on this particular day and pulled into the Service Department and explained what had just occurred as I only had the car for about a month. To my surprise, the Service Advisor, David Greene attempted to have the Service Department try and fix the issue same day. However, the issue diagnosed was actually the display screen failure (atypical) and a new one had to be ordered. I was promptly provided with a loaner car and was on my way. I returned a couple days later and picked up my car with new display screen. Thank you!! More