Walter's Mercedes-Benz of Riverside

PROFESSIONAL AND FAST I brought my 2018 GLC to its first Schedule A service. I also purchased my vehicle from Walters. I have had a very positive experience at Walter's, fr I brought my 2018 GLC to its first Schedule A service. I also purchased my vehicle from Walters. I have had a very positive experience at Walter's, from purchase to service, to weekly complimentary washes. I was concerned at first, since this is my first Mercedes Benz, but I have been very happy with the services, professionalism and the welcoming atmosphere inside the dealership. I had previously owned Chevy's and had them serviced across the way at Singh Chevrolet. And I must say it was not a pleasant place to wait. Now when I think of purchasing my next vehicle, I think about purchasing from Walter's first. Thank you for taking great care of us! More

Great service Everyone at Walter Mercedes is clearly dedicated to top notch service. I had an appointment for service and Brandon Monoco greeted me and got me out Everyone at Walter Mercedes is clearly dedicated to top notch service. I had an appointment for service and Brandon Monoco greeted me and got me out the door in just minutes. More

Excellent experience Andrew Wagner and his team were very helpful in making sure we were completely satisfied with our purchase. He did not rush us or make us feel uncomfo Andrew Wagner and his team were very helpful in making sure we were completely satisfied with our purchase. He did not rush us or make us feel uncomfortable in any way. He saved us the time of haggling and gave us the best deal right off the bat. When that deal wasn’t good enough for us, he showed us a different vehicle that was not only a great deal, but a better fit for us. We will definitely be coming back for our next Mercedes purchase. More

A very good experience Cody Burt was wonderful to work with. I appreciated how he was professional, courteous and kept me informed while my Mercedes was being serviced. It w Cody Burt was wonderful to work with. I appreciated how he was professional, courteous and kept me informed while my Mercedes was being serviced. It was completed in a very timely manner. A very positive experience. More

Leased a GLC 350e Super happy with the car. Great experience. Jin Lee helped us out, he is super knowledgeable about the Mercedes brand and provided excellent customer Super happy with the car. Great experience. Jin Lee helped us out, he is super knowledgeable about the Mercedes brand and provided excellent customer service. Ari made the finance part of it a breeze. More

First Mercedes purchase Christian Garcia was ncredible! Spent most of the day with him test driving cars, He was patient (with many questions), not pushy, answered all my que Christian Garcia was ncredible! Spent most of the day with him test driving cars, He was patient (with many questions), not pushy, answered all my questions and best of all REAL. My final decision was a completely different model then what I had in mind that he thought I would like after talking to me for awhile. More

Quick and excellent service! David Greene,a service representative at Walter's Mercedes, assisted me quickly regarding an issue with my 2016 E350 MBZ battery! It was an emergency David Greene,a service representative at Walter's Mercedes, assisted me quickly regarding an issue with my 2016 E350 MBZ battery! It was an emergency and I did not have an appointment. A new battery was installed quickly, as well as a worn tire(safety concerns). I have been a client of Walter' since 1980. I have always received courteous and professional service! Respectfully, Raymond Gonzalez 03-08-2019 More

Amazing Went in to Mercedes to see one if there ad cars. Mike Sales is the one who helped us. It took about 8 hrs to get the deal done and he was there every Went in to Mercedes to see one if there ad cars. Mike Sales is the one who helped us. It took about 8 hrs to get the deal done and he was there every step of the way. Very highly recommendable!!! Mike Sales provided great service and went above and beyond to help us out. We will definitely be back to ask for him in future purchases.Thank you Mike Sales!!!! If anyone is looking to purchase a car go see Mike Sales!! More

Awesome People at this dealership were awesome. Ryan Donahoe got me a great deal. Everyone went out there way to make it happen. I will send my friends over!! People at this dealership were awesome. Ryan Donahoe got me a great deal. Everyone went out there way to make it happen. I will send my friends over!! More

A amazing leasing experience I always do research and car leasing online and had been shopping for a New Mercedes Benz with a certain color combo which is hard to find. After goin I always do research and car leasing online and had been shopping for a New Mercedes Benz with a certain color combo which is hard to find. After going through 5 or 6 dealers inventory I found the car with the desired color combo and options I wanted. I contacted the dealership through their web site. Fortunately I was hooked up with Andrew Wagner. His professionalism and honesty impressed me. After a quick phone call he followed up with a video of the exact car I wanted. Something that no other dealer has every done. That closed the sale for me. I live in Hollywood so this dealership was too far away for me physically go there myself. Andrew arranged for his amazing assistant, Raul, to deliver the car to me and take me through all the tech. He was very well trained in the car and was amazing. Overall a pleasurable experience. I have the exact car I wanted at the exact price I wanted to pay. More