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Walter's Mercedes-Benz of Riverside
Riverside, CA
6,434 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,434 reviews
November 05, 2018
Great Service Experience! Thanks Walters for your excellent and, as usual, great service. JR Rodriguez is always excellent, very professional and always extremely helpful. In f Thanks Walters for your excellent and, as usual, great service. JR Rodriguez is always excellent, very professional and always extremely helpful. In for my 10,000 first service on my GLC300. Thanks too for the super clean car wash! More
by Loretta H
Employees Worked With
November 04, 2018
Great experience The staff was very welcoming and very helpful from start to finish. They helped me find the right car and worked with me to get a reasonable price. The staff was very welcoming and very helpful from start to finish. They helped me find the right car and worked with me to get a reasonable price. More
by Mattpba
Employees Worked With
Rick Akigbe, Brandon Monaco, Dina Backer
November 04, 2018
Pleasant We were there on multiple visits, Dina and Gene were both very helpful and good to work with. Gene was extremely helpful with explaining the new car We were there on multiple visits, Dina and Gene were both very helpful and good to work with. Gene was extremely helpful with explaining the new car technology More
by Chuckraeleen123
Employees Worked With
Dina Backer, Gene Russell
November 03, 2018
A good service dept is appreciated It appeared to me that the service advisor, Brandon Monaco, was concerned and genuinley cared about my car and me. I have been serviced here three tim It appeared to me that the service advisor, Brandon Monaco, was concerned and genuinley cared about my car and me. I have been serviced here three times and have been satisfied each time. I would recommend Walters to anyone interested, thank you and good luck. More
by Bogie
Employees Worked With
Parts dept guys were very helpful, Brandon Monaco, Andrew Wagner
November 01, 2018
excellent service! Jin Lee and Walter's went out of their way to make sure i got not only a great deal but an excellent level of service. Could not be nicer. loved my Jin Lee and Walter's went out of their way to make sure i got not only a great deal but an excellent level of service. Could not be nicer. loved my sales agent., thanks! More
by seanzeid
Employees Worked With
Jin Lee
November 01, 2018
Awesome Service My service advisor is Brandon Monaco and he was great. Brandon makes the experience stress free in ensuring all details are covered. Brandon makes c My service advisor is Brandon Monaco and he was great. Brandon makes the experience stress free in ensuring all details are covered. Brandon makes certain that all concerns about my vehicle are addressed and explains what is expected. I would not trust anyone else but Brandon nor any would take my Mercedes to any other dealer than Walter's. Everyone is awesome in providing a outstanding customer service experience. More
by 1486garl
Employees Worked With
Brandon Monaco
October 31, 2018
Great experience! Walter’s is my go to place to get my work vehicle serviced. Adam is such a wonderful person to deal with and makes the process quick and easy. Thanks Walter’s is my go to place to get my work vehicle serviced. Adam is such a wonderful person to deal with and makes the process quick and easy. Thanks a bunch, Adam! More
by SierraG
Employees Worked With
Adam Garcia
October 31, 2018
Excellent Customer Service Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and se Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and service advice. More
by Drdowns
Employees Worked With
October 31, 2018
Service for GLA250 Dealership has great service. They are open on Saturday, so that is nice for me. I have never had any problems with this dealership. Nice comfortab Dealership has great service. They are open on Saturday, so that is nice for me. I have never had any problems with this dealership. Nice comfortable waiting room! Not cheap though! More
by Robin007
Employees Worked With
October 31, 2018
Great customer service I have not been to Walter Mercedes for a while. Last time I was there, Cody Burt was my service advisor. He was friendly and very helpful. Excellent s I have not been to Walter Mercedes for a while. Last time I was there, Cody Burt was my service advisor. He was friendly and very helpful. Excellent service . More
by Kevin
Employees Worked With
Cody Burt
