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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,437 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,437 reviews

September 24, 2018

B- Service Walters Mercedes, Brandon Monaco has helped us from day 1 its been nearly 3 years now and he has kept providing my wife and I consistent Great custome More

by Eduardocorona9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Eduardo, Thank you for taking the time to share this kind review! We are thrilled to hear that Brandon has consistently taken such great care of you, your wife, and your vehicular needs. It is wonderful that you are so confident in his efforts, and we are sure that he will continue to offer you exceptional service in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 23, 2018

Got a new car Rene Orellana was very helpful and got me in and out by the time that I told him that I had available. It’s a pleasure working with a reasonable and p More

by Victor 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco, Rene Orellana
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Victor, Thank you so much for your kind words! We're so delighted that Rene provided you with such efficient service throughout your recent buying experience! Please let us know if there is anything more we could assist you with in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 22, 2018

Amazing experience Austin Schneider is a good and nice advisor to help me solve my vehicle’s battery dead problem. I am so appreciate that he can help me and give me som More

by Denny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Denny, We're so pleased that Austin was able to resolve your vehicular issue and make you feel confident in the service you were receiving. Please let us know if there is any further assistance we may offer you in the future. Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 22, 2018

Great Experience Good deal & very good service. Very happy with the experience. Couldn't be better. Would recommend the dealership. Friendly and professional salesm More

by Golfer93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, Bryan Fitzpatrick
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We are pleased to hear of your contentment with your new vehicle and the service that the team provided for you, and we hope to see you again the next time you are in need of automotive assistance! Feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 21, 2018

Great treatment by Sales Raul is a great Salesman. He cares about his customer. He was willing to take time to show me all the new features of my new car. Thank You Raul. HB More

by HB bowler555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dina Backer
Sep 25, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to do business with you and that Raul made your buying experience so thorough and enjoyable. Please let us know what more we could do for you in the future, and feel free to check us out on Facebook or Twitter for savings and updates. Regards, Ray Burke - General Manager

September 20, 2018

Excellent customer service. My sales lady was Dina Backer she was really friendly and patient with me. She answered all my question and gave me and my husband More

by Nia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Sep 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks Nia! We're pleased to hear that Dina made sure that you were so well accommodated, and that all of your needs and concerns were addressed. It's wonderful to know that you were kept well informed, and that you felt confident with the customer care that was extended to you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 20, 2018

Service and Communication We were experiencing a noise coming from the car and was concerned that there may be a safety issue. From the initial call to schedule an appointment More

by perk39
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your experience, perk39. It's wonderful to know that Alex was so helpful and informative, and made you feel confident about the work that was done on your vehicle. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

September 18, 2018

Excellent from start to end I brought my car in for service. My excellent experience started from the moment I called to schedule the appointment. Bailey exchanged information wi More

by My car review1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for sharing this wonderful feedback! We are so delighted to hear that your visit was so exceptional from start to finish. It's a joy to know that Austin took such good care of you during your visit, and that your service was completed with such efficiency. We look forward to providing you with the same quality assistance again in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 18, 2018

It was an amazing experience to be a part of Mercedes benz I am really glad it was Bryan Fitzpatrick who dealed with me regarding the car.. he is super friendly and an awesome person. All of them here are very More

by Sanjana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Bryan Fitzpatrick
Sep 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Sanjana, Thank you so much for taking the time to leave us this great recommendation. We are so pleased that we were given the opportunity to work with you, and that Bryan ensured that your buying experience was nothing short of exceptional. We hope you enjoy your new vehicle. Please let us know what more we could assist you with in the future. Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

September 18, 2018

Quick and efficient Great customer services. My mercedes car was able to get done in less than an hour. Very quick and efficient. I am glad. Thank you. More

by janecpei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Sep 19, 2018 -

Walter's Mercedes-Benz of Riverside responded

Hi Jane, It's a delight to hear that Austin and the team took care of your recent service so efficiently. We are so pleased to hear of your contentment with your experience, and we look forward to serving you again the next time you are in need of automotive assistance. Thank you! Feel free to check us out on Facebook and Twitter for savings and updates. Regards, Ray Burke - General Manager

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