Walter's Mercedes-Benz of Riverside

Leased a new car Rene Orellana he is the brand loyalty manager, this is the person that helped us with the new car lease. He was curtius ,knowledgeable and very friend Rene Orellana he is the brand loyalty manager, this is the person that helped us with the new car lease. He was curtius ,knowledgeable and very friendly. More

Excellent service Our buying process was really smooth. Appointment was on time, the car was ready for a test drive. We got what we wanted at the price we are willing t Our buying process was really smooth. Appointment was on time, the car was ready for a test drive. We got what we wanted at the price we are willing to spend. More

Great Service Got appointment very quick at a time that was convenient to me and was in and out in no time. I was very pleased with the friendly customer service. Got appointment very quick at a time that was convenient to me and was in and out in no time. I was very pleased with the friendly customer service. More

Very easy dealer for your Mercedes Very easy dealer to work with. Great selection. No hidden costs or up sell. Great dealership. This is my second Mercedes I purchased from them. Very easy dealer to work with. Great selection. No hidden costs or up sell. Great dealership. This is my second Mercedes I purchased from them. More

Pleased JC and Dina were very helpful and upfront. I visited the dealership three times and they at me on the drive and explain the vehicle very well. When it JC and Dina were very helpful and upfront. I visited the dealership three times and they at me on the drive and explain the vehicle very well. When it came to discussing the price I appreciated the fact that there was not a lot of haggling and JC help To make the process go smootly More

Very Professional Great Experience. Great staff. Very knowledgeable. The dealership was very clean. I love my new car and can't wait to drive it around town. Great Experience. Great staff. Very knowledgeable. The dealership was very clean. I love my new car and can't wait to drive it around town. More

Always courteous Although Alex is not my regular service Dept. technician, he is always professional and courteous. He notified me of all updates in a timely manner. Although Alex is not my regular service Dept. technician, he is always professional and courteous. He notified me of all updates in a timely manner. More

Working with David Greene is always a pleasure . He always understands the problem and gets it taken care of on short notice and with uncanny speed. . He always understands the problem and gets it taken care of on short notice and with uncanny speed. More

Knows His stuff Leslie 0822 My husband and I went to purchase a vehicle . We were not sure as to which class we were interested in until Andrew came and explained, it seemed eve My husband and I went to purchase a vehicle . We were not sure as to which class we were interested in until Andrew came and explained, it seemed every model in detail lol. He was very much in tune to listening to our needs and what we were trying to accomplish in price. My husband and I were very impressed with his professionalism , kindness and willingness to help every way. Although it way late and everyone had left and we were exhausted. He was willing to show and explain the features in the car without any hesitation. Now you talk about excellent customer service,. Andrew Wagner you delivered. Thanks you !! Leslie W. More

It was informative & pleasant. The dealership and salesperson were very professional, friendly and accommodating. This was our 2nd purchase and great experience at this location. Bu The dealership and salesperson were very professional, friendly and accommodating. This was our 2nd purchase and great experience at this location. Buying or leasing is somewhat stressful but our salesperson, Rene Orellana, made it very positive and pleasant. More