Walter's Mercedes-Benz of Riverside

Excellent Services My wife and I went shopping for a vehicle this week and met Gene Russell my salesperson. We don’t have much experience on purchasing vehicle, but Gen My wife and I went shopping for a vehicle this week and met Gene Russell my salesperson. We don’t have much experience on purchasing vehicle, but Gene was extremely professional and patient. He was not pushy and knowledgeable about vehicles. He made the experience very enjoyable...a great salesperson. The finance and lease manager Andy Towns was also very professional and helpful. Thank you Gene and Andy. I am enjoying my vehicle! More

These guys got it right Alex Ramirez and Ray Burke renewed my trust in the Walters Mercedes Team after services on both of my Mercedes to the extent of my friend visiting the Alex Ramirez and Ray Burke renewed my trust in the Walters Mercedes Team after services on both of my Mercedes to the extent of my friend visiting the Dealership to purchase his first Mercedes this weekend .Thanks guys for all of your help. More

Professional Dealership Over the years I have bought my MBZ cars from Walter's due to its professional, no stress environment. The first encounter was my wife with Bob Rosas. Over the years I have bought my MBZ cars from Walter's due to its professional, no stress environment. The first encounter was my wife with Bob Rosas. He was very patient and explained to my wife all the features of the car. She has asked him several questions over the phone and Mr. Rosas never felt encumbered by her questions. It was because of this initial encounter that I have continued to support this dealership. Most recently I bought an AMG C43 during remodeling of the building. There was a computer glitch during the transaction but Gary Kunzman and Emil LLitchi were very helpful. More

Service Walter Mercedez is not only a car dealership but they make you feel like home , they explained every single detail about your service they are very pr Walter Mercedez is not only a car dealership but they make you feel like home , they explained every single detail about your service they are very professional More

Excellent service, as always! Mercedes always make me feel welcome and all the associates are always extremely polite and helpful. Cody Burt made sure my service went by without an Mercedes always make me feel welcome and all the associates are always extremely polite and helpful. Cody Burt made sure my service went by without an error and kept me in the loop about everything. More

Great hospitality and deals I am very happy that I got to meet Rashad. Overall the deals he made along with the kind hospitality and service is amazing. He is friendly with his c I am very happy that I got to meet Rashad. Overall the deals he made along with the kind hospitality and service is amazing. He is friendly with his coworkers and us. More

Great Deals and With High Quality Service I feel glad that I got to meet with Rashad. He gave me a great deal with my new car and showed amazing service. I felt that the options he gave me whe I feel glad that I got to meet with Rashad. He gave me a great deal with my new car and showed amazing service. I felt that the options he gave me when buying a new vehicle were good and I would be willing to come back here again when I need a new or used car. More

EXCELLENT BRANDON MONACO WAS VERY KIND MADE EYE CONTACT AND HAD A SMILE AT ALL TIMES VERY GOOD CUSTOMER SERVICE. HE HAD GOT UBER FOR ME TO TAKE ME TO TYLER MALL BRANDON MONACO WAS VERY KIND MADE EYE CONTACT AND HAD A SMILE AT ALL TIMES VERY GOOD CUSTOMER SERVICE. HE HAD GOT UBER FOR ME TO TAKE ME TO TYLER MALL AND HE MAD SURE THAT I GOT UBER BACK TO THE DEALER AND I LIKE THAT IT WAS MY FIRST TIME AT THIS MALL I AM NOT FROM THAT AREA. THANK YOU BRANDON MONACO FOR YOUR KINDNESS. More

Mercedes expierence! From the moment we arrived to the dealership, My husband and I were greeted. Everyone was friendly and easy to talk with. Peter and Justin worked on a From the moment we arrived to the dealership, My husband and I were greeted. Everyone was friendly and easy to talk with. Peter and Justin worked on a “crazy deal”, which made it easy to say “ yes” on our new purchase. Finance Dept Julio was efficient, friendly and quick. Thank you for making us feel like family! Robert and Yolanda Pierson More

Excellent Customer Service Alex Ramirez has been my Service Advisor since I bought my GLE in 2016. He has consistently provided a high level of service for me, in a most profess Alex Ramirez has been my Service Advisor since I bought my GLE in 2016. He has consistently provided a high level of service for me, in a most professional and courteous manner. He always invites me to talk to him about any issue I need information on, and is very personable. More