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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,435 reviews

March 24, 2018

Stress free I was just looking at the GLA. Jackie Nasser helped me and answered all my questions. I never felt pressured into purchasing the vehicle. I am so than More

by SherryC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Sherry, we're so happy to hear that Jacqueline got you exactly the car you wanted, at the right price! Thank you for giving our team a chance. We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 24, 2018

Great experience I hate buying cars! The last car purchase I made was 14 years ago and it was online and all I had to do was go pick up the car at the dealership. When More

by JennT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Fitzpatrick
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Jenn, we're proud that our team was able to turn around your perception of car buying! Thank you for sharing your wonderful experience with Bryan and Raul. We look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 23, 2018

Service Check In was smooth and easy Jr Rodriguez was attentive and courteous. It took only a few minutes to complete the paperwork. My loner car was ready. More

by Patel64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

We are glad that JR was able to get you set up quickly with a loaner and to make your service experience a smooth one. We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 23, 2018

Fantastic! Fabulous experience. I hate negotiating, although I'm very very good at it. Jacqueline Nasser was AMAZING!. Got exactly what I wanted, at the price More

by johnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

John, we're so happy to hear that Jacqueline got you exactly the car you wanted, at the right price! Thank you for giving our team a chance. We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 23, 2018

New CLA 250 purchase Walter's Mercedes-Benz of Riverside is simply an awesome dealership. They treat customers with the greatest respect and make the buying experience str More

by MARK P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Filomena Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser, Christian Felix, Austin Schneider
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Mark, we truly appreciate you taking the time to review your wonderful experience with Jackie, Filomena, Christian and Austin. We look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 22, 2018

Great experience! I really felt comfortable getting the help and having all of my questions answered by Bryan Fitzpatrick. He was incredibly helpful and a jokester whic More

by MZarate312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Bryan Fitzpatrick
Mar 26, 2018 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your first Mercedes-Benz! We're so glad that Bryan made your purchase so comfortable. We appreciate your loyal business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 21, 2018

Service Beyond Expectations Christian Garcia, Brand Specialist at Walters Mercedes- Benz in Riverside made my purchase very easy and comfortable. I did not feel any pressure whi More

by Lenora B Traylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Emil Iltchi
Mar 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Lenora, we hope you're enjoying your new Mercedes! Thank you so much for taking the time to share your wonderful experience with Christian and our team. We appreciate your business and look forward to serving you in the future.Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 20, 2018

My experience Mr. Schneider, was very helpful and informative and professional I love he showed compassion with his work, He went out of his way to make sure my car More

by Regina E350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Renee in sales, Austin Schneider
Mar 21, 2018 -

Walter's Mercedes-Benz of Riverside responded

Regina, thank you so much for taking the time to share the compassionate service that Austin provided during your recent visit! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 20, 2018

Excellent. Another outstanding experience dealing with Peter Tecson. This is my second Mercedes that I have leased at Walters and Peter once again went over and More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Tecson, Julio Guerrero
Mar 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

Melissa, thank you for taking the time to share your wonderful experience with Peter. We're glad to have him! Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

March 19, 2018

Service Department Brandon Monaco answered all my questions politely and professionally. He also made sure my car was serviced appropriately and efficiently, as well as More

by Janaet456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Mar 20, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your great service experience with Brandon! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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