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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,110 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,110 reviews

October 27, 2017

great experience. If you are heading to Walter's Mercedes-Benz, please ask for JIn Lee. He was very professional, friendly and helpful. I highly recommend him! More

by Betty Y
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Oct 27, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for the five star review and recommendation. Jin does appreciate it. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 27, 2017

Very satisfied customer I was contact by Walter’s Mercedes in riverside by Eddy Elsayed to trade in my current Mercedes Benz for a newer model. Thank you to Eddie Elsayed and More

by Jolly1983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, Julio Guerrero
Oct 27, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad we could help you upgrade to a 2018 model. Eddy and the team did a great job and we hope you are enjoying it. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 26, 2017

Excelente You guys are the best on take care of customer I am very happy with my mercedez ben GLE 350 I will recommend a friend thank you guys god bless y More

by Alfred baca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Arthur Miranda , MIchael Allen
Oct 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Alfred we love satisfying our customers completely. We're overjoyed you're happy with the purchase process for your new GLE350. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 26, 2017

Austin Schneider is such a professional service advisor Austin has always represented Walter's Mercedes Benz is a professional manner. He does what he says he is going to do which is always appreciated. More

by PassionOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Oct 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your continued business. We're glad Austin always puts his best foot forward when serving you. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 25, 2017

Fantastic! I recently purchased my vehicle from and was taking care from the beginning to the end. Jacqueline Nasser who assisted me with my first vehicle was pr More

by johns_s@mail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Oct 26, 2017 -

Walter's Mercedes-Benz of Riverside responded

John we're glad our reputation is strong. We want to satisfy of customers 100%. It's great to know Jacqui always treats you the way you should be treated, with respect, honesty, and professionally. Thank you for your five star review and recommendation. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 24, 2017

Excellent service A friend of mine refer me to Eddie Elsayed at Walter’s Automotive.. he got me the car I wanted. great salesman ! I highly recommended. More

by Athi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the five star review! Aren't you glad you listened to that recommendation? We are, we have another satisfied customer. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 23, 2017

AMAZING & friendly Amazing staff & overall car buying experience. Eddy (sales member) and the Walter's team (Finance, Management, ...) ensured that the process is smooth More

by MagRog
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

We're glad Eddy and the rest of the team were able to give you a five star customer service experience. We believe once someone drives off the lot, customer service is just really getting started. Thank you for your five star review and recommendation. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 23, 2017

Jacqueline Nasser Is the Consumate Professional!!!! Having purchased a vehicle from Jacqueline earlier this year, my wife and I returned in an attempt to purchased an additional vehicle. Although nea More

by Oruff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Oct 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for such kind words. It's great not only knowing Jacqui remembered you and your wife but that she was able to satisfy you when it came to unloading the upside down lease. Thank you for your informative five star review. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 23, 2017

Brandon Monaco-Service Department Brandon has always been very responsive to my inquiries pertaining to explanations of proposed repairs to my vehicle. He takes an economical approach More

by DaveDri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Oct 24, 2017 -

Walter's Mercedes-Benz of Riverside responded

Dave we're glad you have found a service partner in Brandon. We try and save our clients whenever and wherever possible. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

October 22, 2017

fast service and sincere give me a good deal direct and answer me with quick answers . nice and polite . make me feel comfortable. frankly , I just come to take a look . fin More

by 15Birdnoi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Tecson
Oct 23, 2017 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review and recommendation. We're glad Peter was able to make you feel comfortable during your recent trip. We appreciate your business and look forward to working with you again soon. Be sure to check out our Facebook and Twitter for updates, savings, and more. Regards Ray Burke - General Manager

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