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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,404 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,404 reviews

February 07, 2018

Perfect Service was done in timely manner Austin was very nice and helpful, great guy. I got a loaner and there was no hassle, asked for it and got it More

by Neonatemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Austin was able to provide you with a loaner as well as have your repairs done in a timely manner. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

New breaks and tires I always love the service since the moment i arrived until I get the car back everything is excellent. He explained everything. thanks for a great cus More

by Aura60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Aura for your five star review. We're overjoyed that our customer service is evident from the moment you arrive. It's great to know Austin understands our commitment to customer service and informs you of what is going to be done to your vehicle. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Very professional and over the top service!! I have been going to Walters since 1971 and the service now is the best!!! Dr. Feldkamp DDS More

by Never Lift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Dr. Feldkamp for your five star review. We're glad that our customer service has been rewarded with your 47 years of business and loyalty. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Excellent Service I have purchased many Mercedes Benz over the years and of all my dealer experiences Walters is at the top of my list. Always treated with great respec More

by Dave Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Emil Iltchi
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Dave for your five star review. We're so glad Jackie and Emil provided you with exemplary service during your latest transaction. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Service David Greene is an excellent service representative. We also have the upmost confidence in Walter’s service team and technicians. The attentiveness More

by Sasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, David Greene, Mike Marotta
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review Sasha. We're glad David provides you with excellent care. It's great to know the service team is attentive. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 06, 2018

Austin does a great job! Austin handled my service needs in a professional manner and he was friendly and open answering my questions in a way that demonstrated his knowledge More

by CRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Christina for your five star review. We're overjoyed Austin was professional, friendly, and knowledgeable. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 05, 2018

great shopping experience Bob Murray is the best guy ever, it was a great experience shopping with WALTER'S Mercedes-Benz, and I really appropriate Bob Murray from the sales te More

by zhongnan chi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Feb 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Bob was so helpful during your purchase. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 04, 2018

Easy experience Andrew Wagner and his team made this the easiest transaction for me. They took the time to bring 2 cars for me to see and test before making my decisi More

by Rachtrev1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Feb 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Andrew was able to make your purchase easy. From providing options that fit your criteria to delivering the vehicle to your home, we want to make the process as effortless on you as possible. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 04, 2018

Great dealer!! This was a great dealer! Jin Lee made our first Mercedes purchase a quick and easy process. He gave us excellent customer service. We will definitely More

by Cesar91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Feb 05, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Cesar for your five star review, We're glad Jin Lee made your purchase process quick and easy while provided excellent customer care. Congratulations on your first Mercedes-Benz! We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 02, 2018

Exceptional customer service David has assisted me on a few occasions with my S550 and has always provided me with impeccable customer service in articulating the diagnosis and re More

by bclarke
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks bclarke! We're pleased to hear that David continues to make sure that your S550 is well taken care of, and that each service visit has been pleasant and accommodating. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

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