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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,439 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,439 reviews

February 07, 2018

Very professional and over the top service!! I have been going to Walters since 1971 and the service now is the best!!! Dr. Feldkamp DDS More

by Never Lift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Dr. Feldkamp for your five star review. We're glad that our customer service has been rewarded with your 47 years of business and loyalty. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Excellent Service I have purchased many Mercedes Benz over the years and of all my dealer experiences Walters is at the top of my list. Always treated with great respec More

by Dave Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Emil Iltchi
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Dave for your five star review. We're so glad Jackie and Emil provided you with exemplary service during your latest transaction. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

New breaks and tires I always love the service since the moment i arrived until I get the car back everything is excellent. He explained everything. thanks for a great cus More

by Aura60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Aura for your five star review. We're overjoyed that our customer service is evident from the moment you arrive. It's great to know Austin understands our commitment to customer service and informs you of what is going to be done to your vehicle. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

40k Mile Service Bought my CLA at Walter’s about 2 years ago and have been taking it to Walter’s for service. Since my first service I have been helped by JR Rodriguez More

by JDavila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're overjoyed our service team continues the customer care started by our sales team. You're continued business is a testament to our commitment to customer satisfaction. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

2008 Mercedes-Benz C230 Brandon Monaco has helped me from day 1. I've been brining in my C230 for a few years since I bought it. For A service & B service, brakes, lights, po More

by Eduardocorona9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review Eduardo. We're glad Brandon has provided you with top class service. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Service David Greene is an excellent service representative. We also have the upmost confidence in Walter’s service team and technicians. The attentiveness More

by Sasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, David Greene, Mike Marotta
Feb 08, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review Sasha. We're glad David provides you with excellent care. It's great to know the service team is attentive. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Excellent Service Thanks to Austin Schneider for making car servicing of my E 550 a pleasurable experience. Service was provided in a very professional manner and compl More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your review. We're glad Austin was profession and timely, making for a pleasurable service visit. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Cody Burt at Walter's Mercedes on Top Of His Game ! My 1994 500-SL has over 330,000 Miles on it, and it is always serviced at Walter's Mercedes Benz in Riverside. Anytime the car goes in for Service, I More

by Keith Binkley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary, Cody Burt
Feb 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Keith for your five star review. With over 20 years of interaction with our service department, we're glad to see you are still satisfied with the service provided. Isn't that always the catch, in order to provide the best, you must hire the best and eventually the best go on to do great things. We're glad Cody has done such marvelous work with you. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

Excellent Customer Service! It was my first time getting an oil change and the staff was very nice and helpful. Brandon Monaco was particularly helpful and provided excellent cus More

by ccond002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Feb 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Brandon was helpful on your first service with us. Whenever you come is for service or maintenance we'll offer you that car wash. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 07, 2018

AMAZING Went in and had the slightest clue that I would walk out the dealership in a Benz. Jackie was very helpful, gave me a great deal!! Great service!! I w More

by Anieeesteph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Feb 07, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad Jackie was helpful and informative. Thank you for your five star review. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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