Walter's Mercedes-Benz of Riverside

Customer service on point Bob Cole was great in showing us the vehicles and different options, and was very calm in his explanations when he answered our questions. Overall exp Bob Cole was great in showing us the vehicles and different options, and was very calm in his explanations when he answered our questions. Overall experience was great and will definitely continue to lease and buy through Walters. More

Engine light on My repair visit was fast and easy .. Cody took care of me and answered all my questions .. He kept me informed of the progress and made this visit pai My repair visit was fast and easy .. Cody took care of me and answered all my questions .. He kept me informed of the progress and made this visit painless and easy. Thank you sir for your help today.. I will return and would recommend this service shop to other More

My First Mercedes Our experience at walters was fast easy and efficient . Christian García answered all our questions and the staff was very friendly. We where in and Our experience at walters was fast easy and efficient . Christian García answered all our questions and the staff was very friendly. We where in and out in and out in a few hours . Definitely recommend ! More

Excellent Service all around I got a letter from the dealer who had sold my car in 2015 informing that end of year sale would qualify me for a deal on a 2018 Car. As Walter's is n I got a letter from the dealer who had sold my car in 2015 informing that end of year sale would qualify me for a deal on a 2018 Car. As Walter's is near me I went and gave the letter to the lady manager and asked her to better that. She said sure she will and introduced to her fleet manager Bryn Fitzpatrick. He did everything he could to meet my requests and he was pleasant spoken. In the end, I and my wife were satisfied though I knew he made a good deal for himself as well and that is to be expected from a dealer rep. He introduced me to the Finance Manager who dealt with it professionally meeting my last minute requests to Brian. In the end, I met the General Manager who was a charming guy with a great disposition uncharacteristic of his British heritage! More

Best Mercedes Dealer in Southern California I have now purchased 4 Mercedes.I have loved each car. I purchased 3 of them from Walters, including my last AMG. Their sales and service staff are th I have now purchased 4 Mercedes.I have loved each car. I purchased 3 of them from Walters, including my last AMG. Their sales and service staff are the best! Bob Murray in sales has always been available for any questions, and came to our house to help. We think he's the best. Whenever we have our car serviced, Brandon Monaco has always been super helpful, knowledgeable, and friendly. Thank you! The Hatfield More

Very Patient...and a Great Deal!! Went to the dealership not knowing what vehicle we were going to purchase. Went on a number of test drives with Bob over the next four hours. He was v Went to the dealership not knowing what vehicle we were going to purchase. Went on a number of test drives with Bob over the next four hours. He was very patient and answered all our questions. In the end, we ended up buying a beautiful 2018 GLS 450 4 Matic. We got a great deal thanks to Bob, Ray and Ari. No pressure like many typical dealers! Thanks again guys. We will be back!! More

Nothing less than wonderful! Got the perfect car at the right price. The car has everything I wanted and so much more. I will definitely be returning to Walters to see Bob Murray Got the perfect car at the right price. The car has everything I wanted and so much more. I will definitely be returning to Walters to see Bob Murray! More

Very pleasant experience with Art Miranda Arthur is a really deal maker guy. Staff was all good and nice. I'd really recommend this gentleman for better deals. Thanks for you help Arthur and w Arthur is a really deal maker guy. Staff was all good and nice. I'd really recommend this gentleman for better deals. Thanks for you help Arthur and would see you next time too. More

Excellent service Service person is So friendly and quickly for everything. I will recommend this center to my friends. Also I will buy next car in here if possible. Service person is So friendly and quickly for everything. I will recommend this center to my friends. Also I will buy next car in here if possible. More