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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,533 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,533 reviews

February 01, 2018

Great service! First time at this dealer and was helped by Alex in the service dept. Everything went smooth and quick with no surprises. Alex went out of his way to More

by M-WHAT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Alex and the team provided you with a smooth and quick service. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Wonderful I have a very wonderful experience buying a car from Andrew and Raul. Andrew and Raul help me a lot both before and after I bought my car. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Wagner
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks Michael! We're pleased to hear that you had a great car buying experience with us, and that Andrew and Raul were so helpful and accommodating throughout the process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Wonderful dealership and staff, timely, accommodating, and h ospitable, they were able to facilitate a fair deal over the phone and online prior to arriving to the dealership. Great experience overall. Dina Back More

by Thank you
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dina Backer
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback! We're pleased to hear that Dina was so helpful and accommodating, and made sure that all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Nothing but the best My wife took in the mercedes in for a quick service. Alex helped her out and explained in full detail on what the car might need. Also alex updated me More

by Girky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your review. We're glad Alex took great care of your vehicle It's great knowing you enjoyd your car wash. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Helpful & Quick Very helpful with service recommendations seemed to be very knowledgeable about parts and quick in response regarding ordered parts overall great expe More

by tyR350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to write this review. We're glad Austin was knowledgeable about parts. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Great service! I came in to Walter’s to see what was wrong with my Mercedes and I couldn’t have gotten better customer service from Alex. He was very knowledgeable a More

by Jess24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks Jess for your five star review. We're glad Alex was helpful and exuded good customer service. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Smooth transaction Andrew Wagner stayed late (10.00 PM) for me as I drove over 60 miles to get to Riverside. All the paperwork was ready waiting for me to sign as was th More

by EO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ari Abdolhosseini, Andrew Wagner
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. It's great knowing Andrew was willing to stay late to ensure you got your vehicle. The paperwork being ready to sign was a win win. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Very considerate service as always!! Mr.Burt is very sincere person. This is my third or fourth time with Cody. I drive mostly with two kids so if something feels a little strange I oft More

by Jmoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. When it comes to safety and peace of mind, we can never be too cautious. No matter how little you or anyone else may think it is, we will look at it. Glad Cody can give you the peace of mind that you and the small children will be ok. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Best Service Anywhere It's inconvenient and stressful most of the time to get car a serviced. But it was a pleasure to work with David Greene because he explained in detai More

by Bentley.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Bentley for your five star review. We're glad David can take what usually is a stressful time and turn it into a time to kick back and relax, knowing everything is going to be ok. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

February 01, 2018

Great experience The staff at Walters is always amazing and extremely helpful every time I bring my car in for service. This last time I dealt with Austin Schneider wh More

by jt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Feb 02, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you JT for your five star review. We're glad Austin was knowledgeable, patient with you, and made you feel all was taken care of. We appreciate your business and look forward to working with you again. Please be sure to check out our Facebook and Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

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