Walter's Mercedes-Benz of Riverside

Quick and painless. Dina (Backer) was courteous, knowledgable and professional. She knew the ins and outs of the inventory and answered all my questions without hesitati Dina (Backer) was courteous, knowledgable and professional. She knew the ins and outs of the inventory and answered all my questions without hesitation. Dina obviously knows the importance of good customer service and represented herself and the dealership quite well. I would definitely return to this dealership and recommend it to others, and tell them to ask for Dina. More

JR Rodriguez is such a great guy. The service at Walter’s is amazing thanks to the staff. JR Rodriguez is so honest and caring that you know everything he does comes from the right pla The service at Walter’s is amazing thanks to the staff. JR Rodriguez is so honest and caring that you know everything he does comes from the right place. The two friendly staff memebers in the Loaner Car department are always so cheery and helpful as well. More

Amazing experience!!! Gary was amazing! He is very knowledgeable, humorous and not pushy. He truly tried to make our experience a good and funny one. He did not put any pre Gary was amazing! He is very knowledgeable, humorous and not pushy. He truly tried to make our experience a good and funny one. He did not put any pressure on us throughout the experience. I would highly recommend Gary for anyone’s next Mercedes Benz. Thanks Gary! More

Wish every car buying experience was like this one! Eddy from Walter's made our first Benz experience absolutely wonderful! He went above and beyond from A-Z and really made sure we were happy customers Eddy from Walter's made our first Benz experience absolutely wonderful! He went above and beyond from A-Z and really made sure we were happy customers. I shopped around from Thousand Oaks, Calabasas, South Bay, to Fletcher Jones Newport Beach and none could beat what Eddy offered! Cherry on top? He spent the time to record a short 5 minute personalized video recording the exterior, interior, and technology in the car which really helped us to get a true feel of the car before having to step foot into the dealership. A+ service through and through! More

Efficient and courteous service We flew into purchased a car, will given an excellent service, beyond our expectation and it was quick unlike most other dealerships we have experien We flew into purchased a car, will given an excellent service, beyond our expectation and it was quick unlike most other dealerships we have experienced. More

Excellent Was helped by Eddy, he did a great job helping me pick out the perfect car for me. I would recommend anyone to come to him. Was helped by Eddy, he did a great job helping me pick out the perfect car for me. I would recommend anyone to come to him. More

Purchasing a new car I had planned to purchase a used car but decided instead on a new car. I purchased my car from Gene Russell at Walter's Mercedes Benz in Riverside an I had planned to purchase a used car but decided instead on a new car. I purchased my car from Gene Russell at Walter's Mercedes Benz in Riverside and he is the BEST!!! He answered all my questions in an easy to understand manner. He was very knowledgeable, understanding, courteous, patient and willing to spend many hours with me to make certain I bought the right car for my needs. Without a doubt, he is the best salesman I have ever dealt with and I would highly recommend him to all my family and friends. More

Awesome experience Bob was awesome. He made our experience a very pleasant one. The whole process was easy and fast. They had the car we wanted and made it happen. E Bob was awesome. He made our experience a very pleasant one. The whole process was easy and fast. They had the car we wanted and made it happen. Everyone we interacted with at the dealership was super nice. Will definitely come back. More

G wagon general maintenance David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older David was new to me as an advisor. He was very knowledgable and was able to answer the MANY questions I had about my G Wagon. Being that it is older and out of warranty, I am doing my best to maintain and keep it good running condition. So I need to be little more knowledgable than the regular G Wagon owner, which means I ask A LOT of questions. I appreciated his patience. This is the closest Mercedes Benz service Dept to my office so I will definitely be back. More

Excellent customers service. Gene was excellent. Answered all my questions and I could still call him after I left. Very helpful. I needed help with Bluetooth and radio. Took the Gene was excellent. Answered all my questions and I could still call him after I left. Very helpful. I needed help with Bluetooth and radio. Took the time to explain on the phone while I was home. Thx Gene. More