Walter's Mercedes-Benz of Riverside

Thanks again I had been needing new tires for quite some time. Justin the tire rep at Walters would tell me every time I came in for a car wash. Well i finally got I had been needing new tires for quite some time. Justin the tire rep at Walters would tell me every time I came in for a car wash. Well i finally got a nail in my tire that couldn't be repaired because my tires were so worn. My husband made me an appt and I was scheduled to come in on a Saturday. I decided I couldn't wait any longer. So I called Walter's MB and they were able to make me an appt within 2 hours. Well on my way there I had a blow out! I called MBZ roadside service and was assisted right away. They sent out Noel Castro who changed my tire in 5 minutes. He was very nice and I was so grateful that he was able to get me back on my way so quickly. When I finally made it to my appt Austin Schneider was my service adviser. He was able to check me in right away. He kept me updated while I waited. He was very helpful and I was confident that I was in goods hands. Thanks Walters staff for all your efforts to keep my family and I safe on the road! More

Happy Service Servicing my car is never something I look forward to, but necessary. I called Walter's on a Wednesday and I took my car in on Thursday where I was gi Servicing my car is never something I look forward to, but necessary. I called Walter's on a Wednesday and I took my car in on Thursday where I was given a loaner and thankfully my repairs were completed later in the same on that same day. Due to traffic I was told I could bring the loaner back and pick up my car the next day. Everything went well, my repairs were done at the lower cost with my coupon and the assistance of my service representative, Alex Ramirez. It was nice to get a discount especially with Christmas around the corner. It was also nice to see our old service rep, Carl who happened to stop by while having his own car serviced. More

In the running Met Mike one time and very knowledgeable sales person. Knew his product inside and out. Felt welcomed and not pushy. Would recommend him to others. Met Mike one time and very knowledgeable sales person. Knew his product inside and out. Felt welcomed and not pushy. Would recommend him to others. More

Highly recommend Mike! Great experience! He is very informative and he is very patient with all questions thrown his way. Highly recommend Mike to all my family and friends. Great experience! He is very informative and he is very patient with all questions thrown his way. Highly recommend Mike to all my family and friends. More

Amazing Experience Our visit to Walters Mercedes was great. It was a very relaxed environment and Bob was very patient with both me and my husband. We could not have be Our visit to Walters Mercedes was great. It was a very relaxed environment and Bob was very patient with both me and my husband. We could not have been happier with their experience here and we recommend it to anybody who is in the market for a Mercedes-Benz. More

Great Service I would like to thank Eddy Elsayed for the great service. All of the Walters staff was nice and kind, they made my family and I feel very welcome at t I would like to thank Eddy Elsayed for the great service. All of the Walters staff was nice and kind, they made my family and I feel very welcome at the dealership. Eddy made the car buying process smooth, simple and fast. I highly recommend this dealership and all of the staff here. More

Resent visit for service David Greene is very attentive and professional. I have owned my vehicle for 5 years now and I always go to Walters Mercedes. David Greene has by far David Greene is very attentive and professional. I have owned my vehicle for 5 years now and I always go to Walters Mercedes. David Greene has by far been the nicest and caring person there. More

Michael Marotta Best Sales ever . Michael was so easy to work with he listen to all my needs and only showed me what I was looking for .He was very knowledgeable of all the product in Michael was so easy to work with he listen to all my needs and only showed me what I was looking for .He was very knowledgeable of all the product in the lot. It was a pleasure to meet Michael he is a keeper. More

Efficient Service The service was very efficient, my service advisor was considerate, understanding of what was to done and service was completed in a timely manner, I The service was very efficient, my service advisor was considerate, understanding of what was to done and service was completed in a timely manner, I hope to be able work with Brandon Monaco in the future, Thank you again for your time and efforts. More

Mercedes Sprinter RV Van service We use our Mercedes Sprinter RV Van for camping trips. There are times when we are a long way from civilization. It is a comfort to know that Walter We use our Mercedes Sprinter RV Van for camping trips. There are times when we are a long way from civilization. It is a comfort to know that Walters has just gone through the Sprinter and it is safe and reliable to drive. We have been a customer of Walters for many years and they have never let us down. More