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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,534 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,534 reviews

January 18, 2018

Great experience with Gary Kunzman Great experience buying a vehicle from Gary Kunzman. He was honest, kind, and not pushy. He truly tried to make our experience a good one. We have pur More

by D Mejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Jan 22, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're pleased to hear that Gary made your car buying experience an excellent one, D! It's great to know that he was helpful and accommodating, and made sure that you felt confident and at ease from start to finish. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Ray Burke - General Manager

January 16, 2018

Excellent service Gary was very helpful and professional. He listened to my needs and made it stress free. I would definitely go back to purchase a car from Gary in the More

by Rosapaz71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kunzman
Jan 16, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Rosa for your five star review. We're glad Gary was helpful and professional. You see the complaint over and over again that car salespeople don't listen and put you into the car they want to sale, not here. It's great knowing Gary listened to what you wanted. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 15, 2018

Ou first Mercedes experience We were hesitant to buy our first Mercedes bec of our limited budget but Bob and Peter from Mercedes were very helpful and patient with us. They were More

by Hapicustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Bob Cole
Jan 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Bob and Peter were able to give you a great deal and put you at ease during your transaction. It''s great to know they were accommodating and patient with you. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 12, 2018

Walter’s Mercedes, Riverside Andrew Wagner and his associate, Raul, were extremely helpful and knowledgeable. They answered my questions honestly and supported my decision in the More

by Numberonetwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ari Abdolhosseini, Andrew Wagner
Jan 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking time to write this five star review. We're glad Andrew and Raul were supportive in the decision you made. It's great to know that JR was able to get you in and out so quickly! We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 12, 2018

By far the most smoothest transaction from a car dealership This was our second experience at Walter's and by far the most smoothest transaction from a car dealership. Not once did I get the run around. No goin More

by dnlproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Jan 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to hear Jin delivered without any type of back and forth or run around. It's great to hear Carlos was able to get you a deal on a charger for your new B250e! We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 12, 2018

Service JR is always ready to help , you can’t get this customer service no where else. , customer service from onevto ten , I will give him 10 , Thank you More

by Lucio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Lucio for taking time to write this review. It's great hearing how JR always takes care of you and your service needs. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 12, 2018

Mercedes benz Stopped by Walters Mercedes benz shopping for a new car, Eddie was really helpful and made it a smooth transaction, he went over everything in details More

by Boudi24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddy Elsayed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thanks Boudy for your five star review. We're so glad Eddie was able to go over everything in detail. It's great knowing your transaction was smooth. We appreciate your business and look forward to working with you again. Please be sure to like us on Facebook and Follow us on Twitter to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 10, 2018

Outstanding dealership Peter Tecson is a great salesman. He works hard to find the vehicle that you want and to get you the deal that your looking for. All in all a great ca More

by DD788Snipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Julio Guerrero, Robert Conrad
Jan 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your five star review. We're glad Peter worked hard to get you what you wanted.It's great knowing the customer service you received was great. We appreciate your business and look forward to working with you again. Please be sure to like us to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 09, 2018

Wonderful experience !! The whole process was very pleasant !! Jin was very courteous and explained leasing options, clarified all questions. While doing paper work made sur More

by Kishori R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee, Julio Guerrero
Jan 10, 2018 -

Walter's Mercedes-Benz of Riverside responded

Thank you Kishori for your five star review. We understand paperwork isn't very exciting so it's great to hear Jin tried to make it as comfortable as possible. We're glad your purchase experience was a pleasant one. We appreciate your business and look forward to working with you again. Please be sure to like us to keep up with savings, updates, and more. Regards, Ray Burke - General Manager

January 08, 2018

Customer service on point Bob Cole was great in showing us the vehicles and different options, and was very calm in his explanations when he answered our questions. Overall exp More

by jose alvarado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cole
Jan 09, 2018 -

Walter's Mercedes-Benz of Riverside responded

Jose thank you for your five star review. We're glad Bob was calm and answered all of your questions. We appreciate your continued business and look forward to working with you again in the future. Please be sure to check out our Facebook and Twitter for savings, updates, and more. Regards, Ray Burke - General Manager

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