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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,119 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,119 reviews

August 08, 2016

One of a kind customer service The customer service Andreas Rosenthal provided us with was one of a kind. He was very informative, educated, respectful, helpful, and honest. He neve More

by Chawnjones1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Andreas Rosenthal
Aug 09, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Chawnjones1! We're pleased to hear that you had such a pleasant experience with Andreas, and that he made sure you were well accommodated. It's wonderful to know that he and Julio worked together to ensure that each step of your car buying process was smooth and hassle-free! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

August 01, 2016

Best Experience Just like to give credit when credit is due. Honestly Bob Murray was THE BEST. No bs, no hassle and super welcoming. Just came from a previous dealers More

by Cali723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Cali! We're so happy to hear that Bob was so helpful and attentive, and made sure that he could make your car buying experience so pleasant. We're glad he was able to turn your previous experience around at another dealership and make sure that you enjoyed yourself through the process! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 31, 2016

Great day to buy a GLC at Walters Andreas is an excellent Salesperson...will recommend my potential car buying friends to him!!! Thanks for the free car washes. Wishing him and the d More

by Raj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Raj! We're happy to hear that Andreas was so helpful and attentive, and made sure that you had a pleasant and accommodating experience. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 31, 2016

Best salesman Eric Rockey! Walter's has some great salesman but Eric Rockey is amazing! He's very knowledgeable and made my overall car buying experience a pleasure!! Definitely More

by Levy223
Recommend Dealer
Yes
Employees Worked With
Eric Rockey
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Levy! We're happy to hear that Eric was able to make your car buying experience s pleasant, and made sure you were well accommodated throughout the whole process. We appreciate your recommendation and hope you're enjoying your new car. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 31, 2016

My Great Experience It was a pleasure getting a car at Walter's! Jin Lee was the best. He listened to all my questions and answered my questions in a courteous manner. He More

by yys920515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, yys920515! We're happy to hear that Jin was able to make you feel so well accommodated, and made sure that all of your questions and concerns were addressed. It's wonderful to know that he made sure your car buying experience was so efficient and convenient, and that you got a great deal! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 31, 2016

Christian Did a Great Job We knew what we wanted and told Christian Garcia-Felix. He showed us our options, answered our questions, and didn't try to sell something we didn't More

by frankandjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Guerrero, Christian Felix
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Frank and Jo! We're happy to hear that Christian was so helpful and informative, and made sure all of your questions and concerns were addressed. It's wonderful to know that he helped you find exactly what you were looking for, and made the process as smooth as possible! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

July 31, 2016

Eric Rockey Was Amazing! I highly recommend this dealership if you are in the market for Mercedes-Benz - and if you check it out - ask for Eric Rockey! He was friendly, profes More

by Moxie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rockey
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, Moxie123! We're happy to hear that Eric made your experience so pleasant, and that he was able to make sure you were well accommodated throughout the sales process. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 30, 2016

Alex Ramirez , the service advisor at Mercedes service center is very patient, meticulous and thorough. I have been taking my cars for all service needs to Walters More

by Sandhu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Sandhu! We're happy to hear that Alex has been so helpful and attentive to you, and continues to ensure that you receive nothing short of top notch customer care each time you bring your car in. It's wonderful to know that he keeps you well informed, and always returns your vehicle to you in great shape. We appreciate your loyalty over the years and we look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings and updates before your next visit! Regards, Walter's Automotive

July 30, 2016

Fa bulbous Experience ANDREAS, Very professional, and corteous induvidual. From the moment we met he knew what I wanted. The car is an awesome machine, where ever I travel More

by Yolanda patlan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Yolanda! We're happy to hear that you had such a pleasant experience with Andreas, and that he was so helpful and attentive throughout the process. It's wonderful to know that he made sure all of your needs and expectations were met, and that you found the exact car that you were looking for! We're glad you're enjoying your new car, and appreciate your business. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 29, 2016

Good service Gental sells man. Leave me a happy afternoon for buying a Mercedes. The car is good too. Like it a lot. Recommended to people who want a Mercedes. More

by Luping Han
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Luping! We're pleased to hear that you had such a pleasant car buying experience, and that you were well accommodated throughout the process. We appreciate your recommendation and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

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