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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,109 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,109 reviews

July 29, 2016

Above & Beyind Peter, Aaron, and Julio went out of their way to make sure we got the best deal possible. My husband & I went in considering one certified, pre-owned More

by VictoriaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Tecson, Aaron Johnson, Julio Guerrero
Aug 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Victoria! We're happy to hear that Peter, Aaron, and Julio were so helpful and attentive during your latest car buying experience, and that they were able to work together that you were well accommodated from start to finish. It's wonderful to know that you felt welcomed and at ease, and that they were able to help you find some great deals on your new vehicles! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

July 26, 2016

Wonderful Experience! Andreas was Great!!! No hassle and very honest. He got us more than we expected for the price we wanted... I will be coming back to see him again for More

by Suny H Henry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Jul 28, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Suny! We're so pleased to hear that Andreas was so helpful and attentive, and helped you get a great deal on your new car. We appreciate your business and look forward to working with you again in the future! Thanks for the 5-star rating, Mark! We're glad you had a great experience and that Alex was able to make sure that you were well accommodated and that you got your car back in great shape. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

July 25, 2016

Excellent customer service I continue send my vehicle for service but this time, i got small problem in my van and they gave me best service. I always prefer this dealer. More

by Irfan Mevawala
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Irfan! We're happy to hear that we were able to resolve the issue you were having with your van, and ensure that you continue to have nothing short of excellent service experiences. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

July 23, 2016

Service department eas really excellent Alex Ramirez was really patient he explained everything I will bring my car back for service again and I would recommend my family and friends to come More

by Lavoyce Harper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ramirez, Alan Villasenor
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Lavoyce! We're happy to hear that you were so well accommodated, and that Alex made sure you were well informed throughout your service experience. We appreciate your recommendation and look forward to seeing you on your next service visit! Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

July 23, 2016

Outstanding Service and Price After months of searching for a used GLK350 I found my dream auto at Walter's Automotive. The unbeatable price brought me to the Riverside dealership More

by Jen from Carlsbad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Nouri
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Jen! We're pleased to hear that you had such a great experience with Matt, and that he was able to help you purchase your dream car! It's wonderful to know that all of your needs and expectations were met, and that you felt so confident with your purchase. We're so glad we could make your drive out to Riverside worthwhile, and we appreciate your business! We hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

July 21, 2016

Excellent Customer Service! First time at this dealership the service provided by my service adviser Alex Ramirez was exceptional. The overall experience overall was great!!I wou More

by annaloza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks annaloza! We're so pleased to hear that Alex was able to make your first experience with us so pleasant, and that he made sure all of your needs and expectations were met. We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

July 21, 2016

The Best Experience Ever Andreas was an absolute pleasure to work with. He didn't make us feel pressured in any way whatsoever and made sure we understood all options availabl More

by Yoshie2400
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreas Rosenthal
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Yoshie2400! We're happy to hear that you had such a pleasant experience with Andreas, and that he made you feel welcomed and at ease throughout the whole process. It's wonderful to know that he made sure you were well informed of all of your options, and that all of your questions and concerns were addressed! We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

July 19, 2016

excellent service I love it when I go into Walters and David Green always helps and gets me in and my car rental ready so I can get to work or whatever things i have to More

by terry galloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Terry! We're so pleased to hear that you have had such great experiences with David, and that he always makes sure that you're well accommodated each time you bring your car in for service. It's wonderful to know that each visit is a convenient, hassle-free process for you, and we're glad you feel welcomed and at ease! We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit! Regards, Walter's Automotive

July 19, 2016

Excellent Service My car needed a tune up and I always take it to the dealer where the guys know what they are doing. My Service Advisor was David Greene and he treated More

by gomez01m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez, David Greene
Jul 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Manuel! We're so glad to hear that you have had such pleasant experiences with us, and that David and Mike were able to make sure that your latest service visit was just as excellent. It's wonderful to know that they kept you well informed and accommodated while your car was being worked on, and that you felt confident with the service and advice that was extended to you. We're glad that all of your questions and concerns were addressed, and we appreciate your business! Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit. Regards, Walter's Automotive

July 18, 2016

Great Finally Walter's Mercedes has competent people working there. Ambar Meji is your go to person at the service department. Any future car problems I hav More

by mycoo89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Jul 20, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that Ambar was able to make your service experience so pleasant, and that she has made you feel confident in the work that was done on your vehicle, mycoo89! We appreciate your recommendation and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for updates and savings before your next visit. Regards, Walter's Automotive

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