Walter's Mercedes-Benz of Riverside

Thanks to Rashad Whitlow Rashad was very welcoming from the moment I stepped into the dealership till the moment I drove off in my new Mercedes! Definitely not your typical ca Rashad was very welcoming from the moment I stepped into the dealership till the moment I drove off in my new Mercedes! Definitely not your typical car salesman with his calm and patient personality which made it much more welcoming and sincere to deal with. He was very helpful throughout the whole process. Also Julio and Brian were very welcoming. People here know how to welcome customers and deal with them sincerely. More

Premium Service Thank You Rodney Carry for providing me with Premium Customer service end to end. I appreciate you welcoming me to the dealer, reviewing and resolving Thank You Rodney Carry for providing me with Premium Customer service end to end. I appreciate you welcoming me to the dealer, reviewing and resolving my car issue. The hour drive was well worth it! More

The best service ever! Julio Guerrero & Mike Marotta No doubt that we kept coming back to Walter's Mercedes in Riverside. They have the best customer service here. This is the 4th car we have bought fr No doubt that we kept coming back to Walter's Mercedes in Riverside. They have the best customer service here. This is the 4th car we have bought from this dealer. Everyone that works there are so friendly but a special thanks to Mike Marotta for an excellent service. He knows all about the car that we wanted and answered all the question that we have. He even explained all our options. And most of all to Julio Guerrero who is always ready with a big smile made it happen again. With his warm greetings, he made us feel like family. Thank you so much to both of you. Ask for these guys and you will be in good hands. Gotta go to this dealership and you will go home smiling! More

Superb We purchased a Mercedes Benz yesterday at Walter's and it was a great experience. We were fortunate to have Mike Marotta assist us in our purchase and We purchased a Mercedes Benz yesterday at Walter's and it was a great experience. We were fortunate to have Mike Marotta assist us in our purchase and he was the most courteous car professional we have ever met. He knew all about the car. He explained the vehicle without us asking, was open to all of our concerns and knew how to make a deal. The car was fully detailed, immaculate and filled up on our departure. We are very happy with the car. Mike followed up today to make sure we were ok. So if you are looking for a MBZ call Mike (951.310.9698) or email mmarotta@waltsmb.com . More

A++++ Service continually !!!! My apologies for the late post,. David Greene - is one of the two Service Advisors that I request each time I've needed a Service on my car, and his My apologies for the late post,. David Greene - is one of the two Service Advisors that I request each time I've needed a Service on my car, and his outstanding work ethic and professionalism has gained him the top spot in my book.. When I arrived, He greeted me as if I were his only appointment that day ~ he was hands on from start to finish. He made certain that all on my concerns were met, and it's this kind of attention that keeps me coming back to Walter's... Thanks David for making sure I have a great experience every time... Blessings to you my friend🙏🏿 More

Thanks to Alex Ramirez Mr. Alex Ramirez was very helpfull. Also excellent person to do business with. Mr. Ramirez treat me with respact from the time I went to his office, u Mr. Alex Ramirez was very helpfull. Also excellent person to do business with. Mr. Ramirez treat me with respact from the time I went to his office, untill my car services finished. Keep up the good work Thank you. More

The nordstrom of dealership I can nit say enough about this dealership after a couple of months dealing with other dealerships and rude carsales men. I dealt with Rashad whitlow I can nit say enough about this dealership after a couple of months dealing with other dealerships and rude carsales men. I dealt with Rashad whitlow and was treated so well. Being my first Mercedes i came back to go over things in the car and his calm patient personality was great to work with. Not your typical salesman fir sure! I also dealt with Brian the sales manager and Julio in finance. All equally great. More

S600 Oil level readout problem Everyone was very helpful in solving an oil level readout problem with my 2016 S600. Alex Byron was very calm and precise transmitting the problem to Everyone was very helpful in solving an oil level readout problem with my 2016 S600. Alex Byron was very calm and precise transmitting the problem to me and the process in which the issues were to be solved. He answered my calls promptly, when I needed info regarding the evolving situations. Thanks, Alex More

Jr Rodriguez helped me and my aunt with a ignition issue and he was awesome! Will DEFINITELY return and see him if anything else pops up. Jr made Walter's an easy helped me and my aunt with a ignition issue and he was awesome! Will DEFINITELY return and see him if anything else pops up. Jr made Walter's an easy experience. Great job! More

Aaron Jensen, A True Professional! An honest salesman who went above and beyond to get our questions answered. Strong listening skills and follow through resulted in a phenomenal purch An honest salesman who went above and beyond to get our questions answered. Strong listening skills and follow through resulted in a phenomenal purchasing experience. More