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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,126 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,126 reviews

February 24, 2016

Great Experience Great experience and very professional. Salesman Christian Garcia-Felix was AWESOME! I will definitely buy from this dealer again. Can't say enough go More

by New Car
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Hardin, Christian Felix
Feb 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great rating! We're happy to hear that Christian was able to make your car buying experience so pleasant. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

February 24, 2016

Great Purchasing Experience I leased my vehicle with Internet Sales Manager Andrew Wagner and I must say I was impressed. Andrew is not only very knowledgeable and pleasant to de More

by Richard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Feb 25, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's wonderful to hear that Andrew was able to help you get such a great deal on your new car, Richard! We're glad he was well equipped with plenty of information and advice to help you find the perfect vehicle. We appreciate your business and look forward to working with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

February 24, 2016

Very Attentive I brought my vehicle in Saturday afternoon because of a flat tire, not aware if could be fixed right away or if I had to wait till Monday. Your Servi More

by mylife
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're pleased to hear that Alex was so accommodating, and made you feel at ease throughout the process of having your tire repaired! It's wonderful to know that it was a smooth process that was as inconvenient to you as possible. We hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

February 23, 2016

Great service! I went in looking to buy a new Mercedes and Robert Sanchez was very helpful. He was patient and helped me purchase my car. They took the time to make More

by Albert1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 25, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Albert! It's wonderful to hear that Robert was so helpful and accommodating, and extended all the time and information you needed in order to make a well informed decision about your car. We're glad you're enjoying it! We appreciate the recommendation, and hope to work with you again in the future. Don't forget to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

February 22, 2016

Best car buying experience I ever had! Great experience leasing! Bob Murray was the best! I have already referred a friend. Bob had everything ready when I arrived and I was on my way ho More

by westlakemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Feb 24, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that Bob was able to facilitate such a quick, convenient car buying experience for you, westlakemom! It's wonderful to know that he made sure to have everything ready to go for you when you arrived to take home your new car. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 22, 2016

GLK350 . Amazing experience. Mr. J. Lee made it all possible. He is super knowledgeable and makes purchasing a Mercedes very smooth. This is my second M More

by MariaL.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Feb 24, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great rating, Maria! It's wonderful to hear that he was able to extend his knowledge and expertise to help you find a great car. We appreciate your business and look forward to working with you again in the future! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 18, 2016

THANK YOU Wow! Such a great experience at Walters. We were greeted by the Sales Manager as soon as we walked through the front door. We called ahead and made More

by Buddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Feb 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new car, Buddy! We're so pleased to hear that Jin was able to make your car buying experience so pleasant and efficient, utilizing his great attention to detail to ensure that you got the exact car you were looking for. It's wonderful to know that the process was smooth and accommodating each step of the way! We appreciate your business and look forward to seeing you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

February 18, 2016

Good JOB !! Rockey did an amazing job and helped me out ! i am returning the favor. if you want to laugh while buying your next car ask for Rockey More

by Password1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rockey
Feb 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, password1! We're glad to hear that Rocky made your car buying experience so enjoyable. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

February 14, 2016

Purchase went very smooth Purchased my first MBZ yesterday, my salesman Roberto Sanchez was very professional and very knowledgeable in his product. Sales process went very smo More

by Ray R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 17, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Ray! We're so glad that Roberto was able to make your first experience purchasing a Mercedes-Benz so pleasant. It's wonderful to hear that he made you feel well informed, and kept the process as smooth and easy for you as possible! We appreciate the recommendation, and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

February 12, 2016

engine light is alarming My problem has resolved smoothly, I like the service and have confidence for their technique. David Greene was very helpful. courteous and friendly. h More

by Lemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Lemon! We're happy to hear that David was able to take care of your vehicle's service needs and make sure you felt at ease throughout the process. We appreciate your business, and hope to see you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

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