Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,415 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,415 reviews

September 23, 2016

Great service and staff I had my 2007 E 350 towed here because it died on the freeway. I was prepared to spend over $1000 to get the problem fixed; Brandon Monaco (my service More

by Shahin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you for taking the time to share your feedback, Shahin! We're so glad to hear that Brandon was so helpful and attentive, and made sure your car was well taken care of. It's wonderful to know that we were able to ensure that your warranty covered the repair costs, and that you felt well accommodated through the process. We appreciate your business and look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 23, 2016

New Purchase Began looking and was greeted by Jacqueline Nasser who welcomed us and made us relaxed from the start. She was knowledgeable, friendly and had a grea More

by newcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hajj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Nasser, Julio Guerrero
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thank you newcar! We're happy to hear that Jacqueline was so helpful and attentive, and made you feel at ease throughout the experience of purchasing your vehicle. It's wonderful to know that she made sure it was such a hassle-free process, and we hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates before your next visit! Regards, Walter's Automotive

September 23, 2016

Excellent service!! Yes! I would definitely recommend a friend or a family member great dealership and staff. My wife is very happy with her new GLC 300 Mercedes, thank y More

by Amartinez@1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner, David Greene
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the recommendation, Amartinez! We're happy to hear that you had such a great experience with us, and that you and your wife were well accommodated throughout the process of purchasing her new GMC 300. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 23, 2016

Best in the West David is going above and beyond to recommend different services to keep my vehicle running smoothly. He is A one in my book. Thank you David More

by bowlergal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 27, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks bowlergal! We're pleased to hear that David has been so helpful and attentive to you and your vehicle's service needs, and it's great to know that you are so confident in the advice and information that he extends to you. We appreciate the opportunity to help you keep your vehicle in great shape, and we look forward to working with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 21, 2016

Excellent Service So much helpful information. Staff are great. This dealer will be able to give you the answers you need. I recommend Jackie Nasser to be your sales pe More

by AnnettMeraz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser
Sep 23, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, Annett! We're so glad you felt well accommodated, and that Jackie extended useful advice and information to you to ensure that you felt confident about your purchase. We appreciate your recommendation and hope to work with you again in the future! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 20, 2016

Ambar Mejia Amber took the time to explain every aspect of the service performed on my vehicle. Amber was swift and professional and got me in and out in less tha More

by Cue111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ambar Mejia
Sep 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks Cue! We're happy to hear that you have had such a pleasant experience with Ambar, and that she was so informative and accommodating to you throughout the process. It's wonderful to know that she made sure to take her time to make you aware of your vehicle's service needs, while also keeping the service visit quick and efficient for you. We appreciate your business and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 20, 2016

Excellent service Vehicle is always ready when stated. Car is always returned clean. Service is excellent and staff is great. This is the place to take your Mercedes Be More

by The Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Sep 22, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback! We're happy to hear that you continue to have such excellent service experiences with us, and that your car is always so well taken care of. It's wonderful to know that you get it back in great shape and looking fresh and clean every time! We appreciate your business and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 20, 2016

TPUpland My regular service advisor was out on my recent visit to Walter's! David Greene was the service advisor on this visit! I would definitely recommend hi More

by TPUpland
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Rosas, David Greene
Sep 21, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, TPUpland! We're so pleased to hear that David was able to make sure that your latest service experience was just as great as your previous ones, and could make you feel confident in the work that he provided in your regular service advisor's absence. We appreciate your recommendation and look forward to working with you again in the future! Don't forget to check us out on Twitter and Facebook for savings, updates, and More. Regards, Walter's Automotive

September 19, 2016

Happy customer When we went to Walter's Mercedes dealer we knew what we wanted! We didn't have much time for driving test, paper work to lease a car. We were so luck More

by Zina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Drumm
Sep 20, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, Zina. We're happy to hear that you had such a pleasant experience with Chris, and that he was able to make sure that everything was taken care of quickly and efficiently. It's wonderful to know that it was a smooth, enjoyable process, and we hope yo're enjoying your new car! Please be sure to check us out on Twitter and Facebook for savings, updates, and more. Regards, Walter's Automotive

September 17, 2016

Car Service The Walters Automotive Service Department is the best. They are always very pleasant and friendly. They make the process so easy. Thank you so much t More

by K.M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5-star rating, KM! We're happy to hear that you have had such excellent service experiences, and that JR always makes sure that your car is well taken care of. We appreciate your business, and look forward to seeing you on your next service visit. Please be sure to check us out on Twitter and Facebook for savings, updates, and more! Regards, Walter's Automotive

...
560
...