Walter's Mercedes-Benz of Riverside

wonderful experience Alex Ramirez was our service advisor. Very knowledgeable, very kind, very helpful. Very nice experience dealing with him. Everyone very nice and ve Alex Ramirez was our service advisor. Very knowledgeable, very kind, very helpful. Very nice experience dealing with him. Everyone very nice and very kind. Great service, great experience More

Accountable Service with a Smile I was greeted by Brandon Monaco with a smile and friendly hello! We went over my service to have on my C300 and a concern I had which right away was h I was greeted by Brandon Monaco with a smile and friendly hello! We went over my service to have on my C300 and a concern I had which right away was handled and checked upon and I learned something too! Brandon was professional from the time I brought my car in through checking out and going over the details when picking my C300 up. It was a pleasant and nice experience. Thanks Brandon! More

Great Service from Jin Lee This is the third time I've leased a car from Walter's Mercedes Benz and this time was the best experience yet. Jin Lee provided professional, courte This is the third time I've leased a car from Walter's Mercedes Benz and this time was the best experience yet. Jin Lee provided professional, courteous service without high pressure sales tactics. He promptly responded to emails and telephone call. Jin personally delivered my new vehicle to my door, went over all the features and provided answers to my questions. I couldn't be happier and would definitely recommend doing business with Jin Lee and Walter's Automotive. More

Experience with the service of my E320 I had an extremely pleasant experience with the service of my car. Brandon Monaco greeted me when I arrived, went over all the services based on the a I had an extremely pleasant experience with the service of my car. Brandon Monaco greeted me when I arrived, went over all the services based on the age of my car and asked me about any issues or concerns I want to discuss. He arranged for a loaner when we came to know it will take 2 days or so to complete all the work. He texted me every day to update me on the status of the car. Brandon went over the entire service that was done, item by item, when I came to pick up the car. Overall, a fantastic experience. More

Above and beyond I've worked with several Mercedes Benz dealerships over the last fifteen years. Walter's is by far the best! When you arrive, ask for Andrew Wagner, I've worked with several Mercedes Benz dealerships over the last fifteen years. Walter's is by far the best! When you arrive, ask for Andrew Wagner, because he was humble, respectful, courteous and very knowledgeable. He went above and beyond and delivered. I live in South Orange County and drove to Riverside. I drove past at least 4 Mercedes Benz dealerships that I've worked with in the past - all the way to Adams Street in Riverside and it was worth every mile, even in the traffic. No matter where you live, drive to Walters and you will more than benefit yourself if you ask for Andrew Wagner, a Sales Manager and Andy Towns, the Finance Manager. I am a very happy and more, a very satisfied customer. More

Excellent service I took my 2013 Mercedes Benz C 250 in for annual service. Brandon Monaco was assigned to my appointment and I was impressed with his care and concern I took my 2013 Mercedes Benz C 250 in for annual service. Brandon Monaco was assigned to my appointment and I was impressed with his care and concern for providing prompt service while I waited . He explained the service my car was receiving and the items that might need attention later on, but not required at this time. Brandon was very positive and friendly, and I felt confident in his knowledge and concern for myself and my vehicle. More

This was a very pleasant experience! It was a pleasure working with Andreas! He worked with me to get me a new car! I really needed one! I am thankful for this experience! It was a pleasure working with Andreas! He worked with me to get me a new car! I really needed one! I am thankful for this experience! More

Great service! I was very impressed with my service rep Ambar Mejia. She answered my questions with confidence and ease. I would recommend her to friends and family. I was very impressed with my service rep Ambar Mejia. She answered my questions with confidence and ease. I would recommend her to friends and family. More

WALTER'S: YOUR ONLY AS GOOD AS YOUR EMPLOYEE'S David Greene is my service rep. at Walters MB. David ALWAYS makes me feel like a valued customer. I know I am getting the best service when David David Greene is my service rep. at Walters MB. David ALWAYS makes me feel like a valued customer. I know I am getting the best service when David is overseeing the care needed for my car.. David always makes sure I am getting what ever coupons are available, David is very professional & courteous. I think it is harder to make a woman feel comfortable when it comes to getting her car serviced than a man. David makes me feel like a valued customer. David is listening to me, he is not taking advantage of me & he is honest. David Greene is an excellent representative for Walter's MB. More

Repeat Customer I purchased a car from Eddy Elsayed less than 4 month ago , the service was so good I came back to get another one . Unfortunately eddy was not availa I purchased a car from Eddy Elsayed less than 4 month ago , the service was so good I came back to get another one . Unfortunately eddy was not available but I got the pleasure to work with his partner Eric Rocky! As expected the process was very simple, both good people! They treated me very well and I drove home a beautiful car! Good job Eddy and Eric! I call them the E team! More