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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,407 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,407 reviews

December 20, 2015

EXCELLENT SERVICE I was greeted by Alex Ramirez on my first visit for Service at Walter's and found him to be courteous, friendly and efficient. He was detailed in his More

by G.GERACI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that Alex extended such thorough and friendly service to you! We're glad you were kept well informed throughout your visit, and we look forward to seeing you again for your next service visit. Don't forget to check us out on Twitter and Facebook for savings and updates! Regards, Walter's Automotive

December 18, 2015

Great service Brought my 2009 c250 in for service and my service advisor was David. He walked through every step and made it so easy. Went over previous services I' More

by Niki_S59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello, Niki! Thanks for sharing your experience. We're glad to hear that David made your service experience so great, and that he made sure that you were well informed about your vehicle's needs. We look forward to seeing you for your next service visit! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 16, 2015

2 best friends a girl could have! A single girl has to be careful of buying cars and getting them serviced. I have owned my e320 now for 15 years, and I only trust Walters for service. More

by Divinediva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who provides loaner cars, David Greene
Dec 21, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that you continue to receive such excellent service with us, Divinediva! We're glad that David was able to take care of your car for you, and keep you comfortable and well informed throughout the whole process. We appreciate your loyalty over the years! Don't forget to check us out on Facebook and Twitter for savings and updates before your next service visit. Regards, Walter's Automotive

December 14, 2015

Very personal and helpful I went through a purchase of a certified vehicle for our company. Andrew Wagner was very helpful in getting our company approved for the vehicle and More

by DawudAkil
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Wagner
Dec 15, 2015 -

Walter's Mercedes-Benz of Riverside responded

Thanks for your wonderful feedback, Dawud. We're happy to hear that Andrew was able to make your car buying experience such a great one, and that he could be so helpful throughout the process. We appreciate your recommendation! Please don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 14, 2015

Bryan Fitzpatrick is the BEST!!!! I bought my 2015 Mercedes C300 from Bryan Fitzpatrick at Walters and he is The BEST!!!! He makes the whole car buying process effortless, I live in th More

by traceyann818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick
Dec 16, 2015 -

Walter's Mercedes-Benz of Riverside responded

Hello Tracey! We're thrilled to hear that Bryan was so accommodating to you through the process of purchasing your vehicle, and that he made it such a positive experience for you! To know that he went above and beyond to make sure that you were getting the car that you wanted, and that you were truly happy with it is great. We're so glad that he made the drive worthwhile for you, and we look forward to seeing you again for your future automotive needs! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 13, 2015

Too many diagnostic fees The service is really good rental car service is exceptional good friendly staff The only thing I don't like is They charge you for each additiona More

by Missy Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
Dec 16, 2015 -

Walter's Mercedes-Benz of Riverside responded

Missy, thank you for taking the time to share your feedback! We are so glad to hear that you are pleased by our staff and the services we provide. If you ever have any questions about pricing please ask one of our team while you are in the dealership and we would be happy to assist you. We look forward to serving you in the future! Thank you, Walter's Automotive

December 11, 2015

My experience at Walters Mercedes Benz Jin was very helpful and absolutely the best! He will take care of you. I really recommend Jin as your man at Walters because he will take everything More

by Jennniferkleee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Lee
Dec 14, 2015 -

Walter's Mercedes-Benz of Riverside responded

We're so glad to hear that Jin was so accommodating to you, Jennifer! It's great to know that he considered all of your needs and helped you find a car that was right for you. We hope you're loving it! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

December 10, 2015

Robert Sanchez the new face of Mercedes! Thanks Robert Sanchez for making it an awesome, easy, stress free experience! Your "like ability factor" - hard work ethic will take you straight to More

by Frankie2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin, Jason Hardin, Peter Pitale
Dec 14, 2015 -

Walter's Mercedes-Benz of Riverside responded

We're so glad that Robert was able to make your experience at our dealership so positive, Frankie! It's great to hear that he made it a stress free process for you. We hope to see you again for your future automotive needs! Don't forget to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Automotive

December 09, 2015

Good experience! My Service Rep. was Alex Ramirez, he was helpful, informative, and polite. It was a good experience and left me feeling I was in good hands! Thanks, More

by Chuck H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 11, 2015 -

Walter's Mercedes-Benz of Riverside responded

We're glad to hear that Alex offered you such great customer service, and that you felt well informed during your service visit, Chuck. We hope to see you again in the future! Please be sure to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Automotive

December 09, 2015

Rick is The Go to guy '' Rick Akigbe is the best knowledge , experience and honesty puts him over the top Rick keep up the good work u are on your way. More

by MIKETZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe
Dec 10, 2015 -

Walter's Mercedes-Benz of Riverside responded

It's wonderful to know that Rick's knowledge and experience helped to make your visit to our dealership a great one, MIKETZEE. We hope to see you again in the future! Please be sure to check us out on Facebook and Twitter for savings and updates. Regards, Walter's Automotive

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