Back

Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,435 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
Contact Dealership

3213 Adams St

Riverside, CA

92504

Directions

By Type

Showing 6,435 reviews

March 18, 2014

I am looking to buy my third car from this dealership and have never been treated with more respect by the most knowledgeable sale team around. I have recommended Walter's to many of my friends. Walter's is More

by Ryndy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray
Mar 18, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thanks a lot for sharing this great review! We strive to offer the best customer service possible, and we’re happy to hear that our goal was reflected through your experience with us. It’s great to know that we gave you a pleasant experience. We believe our staff is the best in the business and it’s nice to see that you agree. If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter’s Automotive

March 18, 2014

We recently visited Walter's Mercedes Benz. I can't say enough positive things about this dealership. Bob Rosas helped us find the perfect car. Everyone is very nice and we felt no pressure at a More

by BobbiBrbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rosas
Mar 19, 2014 -

Walter's Mercedes-Benz of Riverside responded

We are thrilled to hear that your experience was so positive. Every Walter’s Automotive employee strives to make sure that each customer walks away from our dealership feeling confident that they have made the right decision. We are dedicated to making sure our sales team does everything they can to make our customers feel welcome and supported during their visits. Thank you so much for providing us with your positive comments and welcome to the Walter’s Automotive family! If you have any questions or need anything else, just let us know. We are always willing to help in any way we can. To stay up to date on our current news and information, remember to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter’s Automotive

March 13, 2014

Alex Ramirez, our new representative, was very attentive and helpful. We have been going to this dealership for several years. Our experience at Walter's has always been excellent. Our next new automobil More

by lindacormier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 14, 2014 -

Walter's Mercedes-Benz of Riverside responded

Linda and Dan, thank you so much for taking the time to give us positive feedback regarding your service experience with Walter’s Automotive. We strive to offer high-quality repairs and provide the very best customer service in the business. Hearing from our customers that we have helped in this endeavor is both gratifying and greatly appreciated. We hope that you will share your experience with friends and family. If you have any questions or need anything else, just let us know. Also, be sure to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter’s Automotive

March 13, 2014

Never had such an easy buying experience. Vincent was extremely knowledgable and patient. He also put such a great deal together for me that I couldn't say no. Now I'm driving a beautiful E350 coupe. More

by Be-sanz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Troncoso
Mar 13, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for your kind thoughts regarding our dealership and staff. Everyone here at Walter’s Automotive is committed to providing the best possible customer experience. As a customer, you are our top priority. Congratulations on your new E350 Coupe and we look forward to working with you in the future! Also, remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter’s Automotive

March 12, 2014

GFrom the moment I pulled into the service area I was treated like my customer satisfaction was important. Someone directed me where to park. Mark, my service writer, met me before I shut off the engin More

by GaryHatfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mark Interlicchia, Bob Murray
Mar 12, 2014 -

Walter's Mercedes-Benz of Riverside responded

Gary, we really appreciate you taking the time to leave feedback for our dealership. Customer input is an important part in helping make our service the best it can be. Providing quality experiences with each of our departments is a main goal for us and we do everything we can to support our customers. Customer service is our highest priority and we want to provide our customers with the service and support they deserve. We’re glad our dedication to quality customer service has earned your recommendation and made you a long-time customer. We look forward to working with you in the future! In the meantime, check us out on Facebook and Twitter for offers and updates from the dealership. Regards, Walter’s Automotive

March 10, 2014

My wife and I have purchased 3 vehicles from Vincent and my mother has also purchased one from him. He is honest, fair, friendly and very easy to deal with. Each time we started on the phone because we dr More

by bradm281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 11, 2014 -

Walter's Mercedes-Benz of Riverside responded

Congratulations on your new Mercedes-Benz. Our staff is committed to helping customers find the vehicle that works perfectly for them. We’re happy to hear that Vincent did just that for you. Vincent exemplifies our commitment to customer service and we’re glad he was able to help you with your purchase. Welcome to the Walter’s Automotive family and thank you for sharing your experience. We are always glad to help, so if you have any questions, just let us know. Also, don’t forget to check out our Facebook page and Twitter feed for exclusive deals and updates from the dealership. Regards, Walter’s Automotive

March 06, 2014

Vincent was great. friendly, patient and so very helpful. He has made our car buying experience a great one. Thank you Mr. Troncoso. He is a real asset to the car industry. More

by netkeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Troncoso
Mar 06, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to give us positive feedback regarding your experience with our dealership. We make every effort to provide the very best customer service possible. Hearing from our customers that we have helped in this endeavor is gratifying and greatly appreciated. We hope that you will share your experience with friends and family. Also, like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter’s Automotive

March 06, 2014

Vince has always been a blessing to work with. my family and I have purchased over 7 Mercedes Benz vehicles over the last several years and Vince is the ONLY one we will deal with. He has always made the wh More

by netkeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing your great experience at our dealership. It sounds like Vincent did an impressive job helping you find the perfect vehicle. Our sales team strives to give our customers the high-quality shopping experience they deserve. We believe our staff is the best in the business and I am glad to hear that you agree. Congratulations on your new vehicle and welcome to the Walter’s Automotive family. Also, remember to like us on Facebook and Twitter for offers and updates from our dealership. Regards, Walter’s Automotive

March 06, 2014

Vincent Troncoso provided A++ customer service. We are very pleased with our purchase of this pre-owned, certified 2011 E550 vehicle from Walter's Mercedes Benz, Riverside. Will definitely recommend frien More

by KJSykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 06, 2014 -

Walter's Mercedes-Benz of Riverside responded

We are thrilled to hear that your experience was so positive. Every Walter’s Automotive employee strives to make sure that each customer walks away from our dealership feeling confident that they have made the right decision. When customers come to our dealership, they can take comfort in knowing that they are receiving high-quality customer service. Thank you so much for providing us with your positive comments. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Regards, Walter’s Automotive

March 04, 2014

We recently purchased a 2014 C250 coupe we had an incredible experience. This was our second vehicle we purchased within a year. We will continue to purchase vehicles at Walter's Mercedes Benz becaus More

by Rogarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2014 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great recommendation and review! We’re glad you were so pleased with the service you received at our dealership. We strive to make sure our sales team is as knowledgeable as possible. This ensures us that our customers are well informed when deciding which vehicle is right for them. We’re happy to hear that Vincent was so accommodating and able to assist you with your car purchase. If you need any further assistance with your vehicle, let us know. If you want to stay in the loop with our dealership, please check out our Facebook page and Twitter feed for exclusive deals and updates. Regards, Walter’s Automotive

...
632
...