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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
2,999 Reviews

2,999 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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May 25, 2021

Great customer service all around. Service was quick. Car wash was a surprise, and I loved it. Clean car and service done within 2 hours. More

by nnaasmith86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts met your satisfaction! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 25, 2021

David was great!!! He is always on top of his game. Makes sure I get in and out as fast as he can. Plus I always get a car wash and any discounts they have running. More

by Chriort673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this 5-star review! We are happy to hear that he always takes great care of you and ensures that your concerns are efficiently resolved! Offering top-quality service is so important to us, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 25, 2021

Awesome job here at this dealership! My advisor and service team were great and my car was in perfect condition! They fixed every problem I was having. Thanks again! More

by Kevin994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Walter's Mercedes-Benz of Riverside responded

Kevin, Thank you so much for your 5-star review! We are so glad that Joseph and the team could get you and your automotive needs taken care of! It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

Thank you for getting back to me so quickly I really appreciate everything. You always have me end and out. Keep up the great customer service that goes along way. More

by erica d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Monaco
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Erica, Your safety and satisfaction are of the utmost importance to us, and we are thrilled that we could get your automotive needs efficiently resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how our team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

David is always curious and professional. He takes care of his customers very well. Kept me up to date on progress of my service. Will return. More

by ryangoucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Ryan, Thank you for leaving David this 5-star review! We are pleased to know that he consistently takes great care of you and your automotive needs when you join us for service! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how David and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 21, 2021

We have been going to this dealership for years and have already purchased our last two vehicles from them. We have all our services performed at this service department and have never had any problems. The More

by amypwang23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Amy, Thank you so much for your wonderful review! We are so appreciative of your continued business, and we are thrilled that we could consistently provide you with the quality service that you so much deserve! It is always our goal to ensure that our customers' experiences are as pleasant as possible, and we look forward to continuing to provide you and your vehicle with our best care in the years to come! Wishing you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 20, 2021

Mark Interliccia went out of his way to provide excellent service and keep me frequently informed. He always provides top-notch service and is very knowledgable regarding Mercedes cars. More

by Lewis, Realtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Lewis, Thank you for leaving Mark this 5-star review! Offering quality and reliable service is so important to us, and we are overjoyed that his efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 20, 2021

Grateful they still service Smart Cars even though they don’t sell them anymore. Austin Schneider was very nice, informative and efficient. I appreciate the updating text while I was waiting. More

by mwmiles15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Than you so much for your positive review! It is our pleasure to serve you, and we are pleased that we could get you and your automotive needs taken care of. Your safety and satisfaction are of the utmost importance to us. Please drive safely, and do not hesitate to let us know how Austin and the team may serve you again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 20, 2021

Quick friendly and professional service. Had needed part in stock which was greatly appreciated. Called the day before for an appointment and immediately I was given an appointment for the next day. More

by nina20_01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
May 21, 2021 -

Walter's Mercedes-Benz of Riverside responded

Nina, Thank you so much for your 5-star review! We are overjoyed that our team could put you at ease and get your automotive needs swiftly taken care of. It is our pleasure to assist you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

May 18, 2021

Compared to Mercedes in West Covina the vibes here are way better! I got really fast service and was offered a loaner. I ended up hanging out in the lounge for a bit too and there’s coffee and tv to watch More

by Priscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021 -

Walter's Mercedes-Benz of Riverside responded

Priscilla, Thank you for taking the time to share this 5-star review! We are so pleased that we had the opportunity to work with you, and we are pleased that our team could provide you with the quality service that you so much deserve! It is an honor to have earned your kind recommendation, and we wish you the safest of travels until we meet again! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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