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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,860 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,860 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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February 12, 2021
Brandon was my advisor during my recent routine maintenance visit. He was polite, informative and understood my needs/wants. Brandon came up a few times to give me progress on service. Comfortable maintenance visit. He was polite, informative and understood my needs/wants. Brandon came up a few times to give me progress on service. Comfortable visit over all. Cost is always a bit much, but not any thing to do with Brandon's personal review. More
by AsmBlzm
Employees Worked With
Brandon Monaco
Helpful February 11, 2021
Always a pleasure to work with a legit, honest dealer!!! I will always come to Walters for service needs as well as a new car purchase. I have purchased two cars from Walters!!! I will always come to Walters for service needs as well as a new car purchase. I have purchased two cars from Walters!!! More
by DVAG Maier
February 11, 2021
My family and I were headed to big bear for the weekend when the tire pressure light came on. Pulled into service and David helped us out. Although they found a nail and tire had to be replaced we were bac when the tire pressure light came on. Pulled into service and David helped us out. Although they found a nail and tire had to be replaced we were back on the road really fast. Thanks for the speedy service. More
by Tuckfrann
Employees Worked With
David Greene
February 11, 2021
Mark is the best!Reliable, helpful, friendly and knowledgeable. Walter’s Mercedes employees the best staff and offers the best customer service in the area. knowledgeable. Walter’s Mercedes employees the best staff and offers the best customer service in the area. More
by tiffany2mas
Employees Worked With
February 08, 2021
I called specifically for Alex Ramirez. Called me back right away, gave me phone number for roadside assistance. As soon as my car arrive get to the Dealership,, He called and give me timeline for chec right away, gave me phone number for roadside assistance. As soon as my car arrive get to the Dealership,, He called and give me timeline for checking the car emailed what they found with pictures.Next day he called early&. asked what I need to get it done & time to finished it. Done on schedule.very polite and friendly. More
by Mel
Employees Worked With
January 30, 2021
JR Rodriguez, took my car in kind of an emergency and was attended to and taken care of excellent communication and customer service ask for JR Rodrigues attended to and taken care of excellent communication and customer service ask for JR Rodrigues More
by DeniseSs
Employees Worked With
January 30, 2021
Walters has an amazing staff that really knows how to treat a customer. I have been to fletcher jones but there’s nothing better than knowing my best interest is always first. treat a customer. I have been to fletcher jones but there’s nothing better than knowing my best interest is always first. More
by Missbarbara
Employees Worked With
January 30, 2021
My services at Walter’s Mercedes is always superb. I had Austin Schneider assist me with my car, and he was a knowledgeable gentlemen. When I went to pick up my car, I was then assisted by Jr Rodriguez, who Austin Schneider assist me with my car, and he was a knowledgeable gentlemen. When I went to pick up my car, I was then assisted by Jr Rodriguez, who quickly got me my paperwork and vehicle. More
by Nessness
January 30, 2021
I don’t know where to start but all I can say is wow awesome service would highly recommend it’s like working with family they treat you right and you’re always satisfied no matter what the circumstance awesome service would highly recommend it’s like working with family they treat you right and you’re always satisfied no matter what the circumstances are I would highly highly highly recommend they got my service for life. Thanks Austin you’re a real professional. God bless. More
by Panthony729
Employees Worked With
Austin Schneider
January 30, 2021
Services at Walter’s Mercedes are always pleasant. Austin Schneider makes coming in enjoyable. He is an all around great person to be working with. Schneider makes coming in enjoyable. He is an all around great person to be working with. More
by Jalva33
Employees Worked With
Austin Schneider
