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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,995 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,995 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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September 11, 2024
Kelly was great she kept me informed all the way as they worked on my car. worked on my car. More
by Dstevens
Employees Worked With
September 10, 2024
Our service advisor, Kelly Sandefur, was extremely helpful, knowledgeable and kind. She was right on time with my two appointments, and it could not have gone smoother. Great job Walter's and Kelly!!! helpful, knowledgeable and kind. She was right on time with my two appointments, and it could not have gone smoother. Great job Walter's and Kelly!!! More
by pat
August 31, 2024
I recently had the pleasure of working with Kelly Sandefur to get my car serviced at Walter's Mercedes-Benz, and I can't recommend her highly enough! From the moment I walked into the dealership, Kel Sandefur to get my car serviced at Walter's Mercedes-Benz, and I can't recommend her highly enough! From the moment I walked into the dealership, Kelly's professionalism and genuine enthusiasm were evident. More
by mgorosa1230
Employees Worked With
August 31, 2024
Ross gave excellent client service. He was very thorough. He went above and beyond to get my tires approved by the warranty . He was very thorough. He went above and beyond to get my tires approved by the warranty . More
by c_barragan
Employees Worked With
August 30, 2024
I had an excellent experience with Ross Geiger at Walter's Mercedes-Benz in Riverside. He was professional and attentive while overseeing the oil change, transmission fluid, and differential fluid se Walter's Mercedes-Benz in Riverside. He was professional and attentive while overseeing the oil change, transmission fluid, and differential fluid service for my 2016 C63S. Ross explained the maintenance process clearly and ensured my car was ready promptly. His knowledge and friendly demeanor made the service seamless. I highly recommend Ross for anyone needing service at this dealership. More
by jnw2039
Employees Worked With
August 24, 2024
Kelly is always a pleasure to work with! Her mechanics team is trustworthy and I appreciate all their work! Her mechanics team is trustworthy and I appreciate all their work! More
by VivGU
Employees Worked With
August 22, 2024
On Tuesday,8/20 my S-580 was towed from I-10 with a flat tire. Unfortunately this model doesn’t have a spare, so towing was essential. We arrived around 4:00 pm so i figured the chances of replacing the tir tire. Unfortunately this model doesn’t have a spare, so towing was essential. We arrived around 4:00 pm so i figured the chances of replacing the tire that afternoon was problematic. Several employees asked if they could help when we arrived, people were courteous, but nothing was getting done, eventually a young man Mark Interlicchia asked me if I had been helped, I responded by saying several people have asked, but no one has done anything, he responded by saying “let’s get it done”. In the next 30 minutes my car was taken to service and I had a new tire. Mark’s action and attention made a real bad day into a much better one. I didn’t mention that the day before I experienced another flat tire near Las Vegas so this was getting old. Y the way these were brand new Perilli tires. Anyway, thanks Mark, I hope ownership appreciates someone as dedicated as you, as a business owner I know I could never find enough of those like you. I would expect you to be moving up with this organization, talented people like you are hard to find. More
by Gtruitt112
Employees Worked With
August 10, 2024
Alex Ramirez, and his team at Walter's Mercedes-Benz are amazing. Rental car ready, no hassle to get the bigger rental car. Are familiy suv is repaired now. amazing. Rental car ready, no hassle to get the bigger rental car. Are familiy suv is repaired now. More
by RAMIREZ
Employees Worked With
