Walter's Mercedes-Benz of Riverside - Service Center

Despite being busy, I was extremely pleased with the service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel a service and how efficiently they worked to fix the issue with my vehicle. The staff was friendly, and JR answered all my questions and made me feel at ease. More

Most professional and highly recommended Mercedes dealership in the Riverside area. They always sought out to provide the best service for their clients. dealership in the Riverside area. They always sought out to provide the best service for their clients. More

Alex is one of the most comprehensive and competent service advisors in the industry. He make me and my families experience worth while, every time. service advisors in the industry. He make me and my families experience worth while, every time. More

JR was very communicative and welcoming. He explained the details of my service and answered all my questions. He explained the details of my service and answered all my questions. More

I brought my car in for service & had the pleasure of working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walt working with Kelly Sandefur who is very professional, courteous & gracious, she goes the extra step to make sure you, the customer is satisfied! Walter's is fortunate to have her!! Thank you Kelly!! More

Took my car in for Service A. I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous. I am ALWAYS happy to work with JR Rodrigues. He is Very Professional and Courteous. More

I have NEVER been so pleased! !! My service gentleman was, Michael Ramos. He went the extra mile to make my 90,000 service a wonderful experience. It began a week before my appo !! My service gentleman was, Michael Ramos. He went the extra mile to make my 90,000 service a wonderful experience. It began a week before my appointment when he explain, in detail, what the car needed and why it was important. I had so much confidence in him and was so grateful that I truly understood what was needed. THANK YOU MICHAEL RAMOS😃 Just one suggestion to Mr. Walter, The seating in the waiting room is so uncomfortable. If you go across the street to Lexus or BMW you will see what I mean. They have comfy chairs. When you decide to wait for your car, it would be so nice to be able to do so in comfort. You have a wonderful staff!! More

Jonathan Hasshaw makes Mercedes service visits an experience. He gets me in and out in no time flat and is concerned with meeting my every need! I left Temecula Mercedes which is closer to my home t experience. He gets me in and out in no time flat and is concerned with meeting my every need! I left Temecula Mercedes which is closer to my home to have the VIP treatment with Jonathan!!! Jonathan is definitely an asset to Walter's Mercedes-Benz of Riverside.... More

I'm writing this review solely on my experience with Jonathan Hasshaw at Riverside Mercedes Benz. When I called, he listened to all of my concerns, and was quick to act to resolve them. No hassle, and v Jonathan Hasshaw at Riverside Mercedes Benz. When I called, he listened to all of my concerns, and was quick to act to resolve them. No hassle, and very professional. He is a major asset to this dealership. He would be a big factor in my return for future service. Thanks again Jonathan! More

Walters Mercedes is a great place to shop for a car. The sales and service department are always courteous and friendly. The sales and service department are always courteous and friendly. More