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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,996 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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February 25, 2021
Best service advisor always willing to get to the bottom of issues mentioned, very prompt and friendly will recommend him to any of my friends or family of issues mentioned, very prompt and friendly will recommend him to any of my friends or family More
by Tristar87
Employees Worked With
February 25, 2021
AlEx has been my service rep for many years, he is always very pleasant and helpful . Thank you for all you your help . Many thanks very pleasant and helpful . Thank you for all you your help . Many thanks More
by LORIE611
Employees Worked With
February 24, 2021
The service here was great. The staff was friendly and courteous. I waited in the customer waiting area for my service to be completed and it was pleasant. courteous. I waited in the customer waiting area for my service to be completed and it was pleasant. More
by Lishababy2
Employees Worked With
February 24, 2021
Customer service is their strength which they treat all as family with maximum trust gained and confidence provided. Andrew Wagner, Cody Burt and Brandon Monaco made business easy, straightforward and simp as family with maximum trust gained and confidence provided. Andrew Wagner, Cody Burt and Brandon Monaco made business easy, straightforward and simple. Keep up the awesomeness. More
by aavillaluz
Employees Worked With
Brandon Monaco, Andrew Wagner, Cody Burt
February 24, 2021
I had the pleasure of working with Brandon Monaco in the service department when replacing my brakes. Additionally, there was a repair that needed to be done to the roof of my car that required some extra service department when replacing my brakes. Additionally, there was a repair that needed to be done to the roof of my car that required some extra TLC and the need for a rental car. Brandon went over and above to make sure everything went smoothly and was even able to get me an extra day on the rental at no cost to me. Thanks Brandon, much appreciated! More
by MLS
Employees Worked With
Brandon Monaco
February 22, 2021
David Greene was an excellent advisor on my latest service. He got my SUV in quickly and had it done and ready for pick up quicker than expected. Really appreciate his service. Service is the reaso service. He got my SUV in quickly and had it done and ready for pick up quicker than expected. Really appreciate his service. Service is the reason we continue to buy from Walters. More
by Alhenckel
Employees Worked With
David Greene
February 22, 2021
David Greene was very courteous and responded well to the needs of my car. He provided me with very useful advice on best service options that are cost effective. He was very detailed and needs of my car. He provided me with very useful advice on best service options that are cost effective. He was very detailed and More
by Mike
Employees Worked With
David Greene
February 20, 2021
It was time for my first service, on my 2020 E 450 4matic 4dr sedan. My service representative was JR Rodriguez who I found to be very professional and informative. He addressed all of my needs and requests, 4dr sedan. My service representative was JR Rodriguez who I found to be very professional and informative. He addressed all of my needs and requests, he is an outstanding individual. I will be requesting him for my next service. More
by bonekrusher07
Employees Worked With
February 19, 2021
I’m always so pleased with Alex Ramirez service. He makes it understandable and explains things. Always has been able to solve my small issues and big ones. Never also feel pressured which makes you comforta it understandable and explains things. Always has been able to solve my small issues and big ones. Never also feel pressured which makes you comfortable. Alex get an A with me More
by Ingesmaciel
Employees Worked With
