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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,998 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,998 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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November 01, 2020
Austin provided me with service that was friendly, and timely so that I did not have to spend more time than necessary waiting for my car. He introduce himself with a smile and the assurance that he woul timely so that I did not have to spend more time than necessary waiting for my car. He introduce himself with a smile and the assurance that he would take care of my car service requirement. I felt valued as a customer. He communicated with me during the waiting time with an update. Feeling special, unique, and valued as a customer are qualities that every dealer must provide and promote to every single customer regardless of their gender or race. More
by Dr.hopkins
Employees Worked With
Austin Schneider
November 01, 2020
I (and my late husband) have been clients of Walter's-Mercedes-Benz since the 1960's and have never had a negative experience. The service is and has always been excellent. Joseph was especial Walter's-Mercedes-Benz since the 1960's and have never had a negative experience. The service is and has always been excellent. Joseph was especially accommodating and very helpful. Thank you. Rosemarie Richardson More
by rosemr77
Employees Worked With
October 31, 2020
Walter's Mercedes is consistent and reliable place for service. Austin Schneider is always there to assist me through the breakdown of my services. Always treated nicely when I come. service. Austin Schneider is always there to assist me through the breakdown of my services. Always treated nicely when I come. More
by Nessness
Employees Worked With
Austin Schneider
October 30, 2020
My dealings with David Greene were professional and to the point. He totally understood the customer's needs as well as the needs of the vehicle. the point. He totally understood the customer's needs as well as the needs of the vehicle. More
by elietz
Employees Worked With
David Greene
October 30, 2020
David Green was very helpful, polite and courteous. He kept me informed about my car and came to get me when my car was done. We went over everything that was done to my car, I paid and went on my way. I kept me informed about my car and came to get me when my car was done. We went over everything that was done to my car, I paid and went on my way. I had a very pleasant visit. More
by BrittRN
Employees Worked With
David Greene
October 30, 2020
Great service and friendly staff. Went in for an oil change and service was prompt. Adam was great at keeping us informed and we were out in no time. Would definitely recommend! change and service was prompt. Adam was great at keeping us informed and we were out in no time. Would definitely recommend! More
by Jay Sanchez
Employees Worked With
Adam Garcia
October 30, 2020
Very professional and great communication. JR was really knowledgeable and honest. My first time there and would recommend dealer to friends and family. The hostesses were very friendly. knowledgeable and honest. My first time there and would recommend dealer to friends and family. The hostesses were very friendly. More
by Henrydodgers1
Employees Worked With
October 29, 2020
Alex Ramirez was very professional in dealing with us. We are satisfied the way he handled our issues and concerns regarding our vehicle.Keep up the good work. are satisfied the way he handled our issues and concerns regarding our vehicle.Keep up the good work. More
by Salve
Employees Worked With
October 28, 2020
J.R. Rodriguez thank you for such great service. Your knowledge made it easy to trust you and I appreciate that it was done in a timely manner. knowledge made it easy to trust you and I appreciate that it was done in a timely manner. More
by tapiam776
Employees Worked With
October 28, 2020
Thank you JR Rodriguez!!!!!!! It’s Always Amazing Customer Acknowledgment and Service... We are always treated so kindly, Never fails, Great choice and Great auto service !!!!! Customer Acknowledgment and Service... We are always treated so kindly, Never fails, Great choice and Great auto service !!!!! More
by RedRubyRuby
Employees Worked With
