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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
2,996 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,996 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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September 22, 2020
David Greene really met and exceeded our expectations. He met us almost immediately at our appointment time. He was professional, courteous,friendly and helpful. He really managed our repair so well and made met us almost immediately at our appointment time. He was professional, courteous,friendly and helpful. He really managed our repair so well and made my wife and I feel special. Thanks David! More
by finley.crowe
Employees Worked With
David Greene
September 22, 2020
David Greene always exceeds my expectation by going above and beyond the call of duty. I drive over 40 miles to get my care serviced at Walter's because of the professional, courteous and prompt attention pr and beyond the call of duty. I drive over 40 miles to get my care serviced at Walter's because of the professional, courteous and prompt attention provided by David Greene. More
by Great Service
September 22, 2020
Joesph Loera helped me at the dealership, everything was great! Waiting room was clean and there was cold water & coffee too! Very happy with the service! great! Waiting room was clean and there was cold water & coffee too! Very happy with the service! More
by tom
Employees Worked With
September 21, 2020
Most unethical, unprofessional and predatory dealership I’ve ever dealt with. Their service department will rip you off. Buyer beware don’t trust these guys I’ve ever dealt with. Their service department will rip you off. Buyer beware don’t trust these guys More
by Jamesbryantslc
Employees Worked With
Other Employees :
Willamina Powers, Ray Burke
September 21, 2020
It's one thing to get great service when you spend a lot of money, but not when you come in for just a diagnostic check on a 2007 C230. I did not do the repair on my open sunroof but they still gave me the of money, but not when you come in for just a diagnostic check on a 2007 C230. I did not do the repair on my open sunroof but they still gave me the red carpet treatment. My Service Advisor, Alex Ramirez, set me up with a ride home and a ride back when my car was ready. He returned the car washed and his team went out of their way to secure my sunroof. It's nice to see Walter's MB doesn't just have a few excellent people because this is at least my 15th similar experience their. More
by xoemtech
Employees Worked With
Other Employees :
The young woman that greeted me and let my Advisor know I was waiting. And also the Lyft driver they ordered for me was great., Rene Orellana
September 19, 2020
As always Brandon was great. I always bring my car here for service. Very satisfied with the service I received and happy with the customer service. for service. Very satisfied with the service I received and happy with the customer service. More
by Pamela Peterson
Employees Worked With
Brandon Monaco
September 19, 2020
Joseph Loera made my experience really nice Talk about person genuinely cares about his customers!! He explained everything to me and answered all my questions!! person genuinely cares about his customers!! He explained everything to me and answered all my questions!! More
by rosemarymorgan
Employees Worked With
September 18, 2020
Mr. JR Rodriquez was very courteous and provided excellent service throughout the entire process....from the moment he picked up the car,, providing updates while it was being serviced as well. I a excellent service throughout the entire process....from the moment he picked up the car,, providing updates while it was being serviced as well. I appreciated his kind demeanor and will not hesitate to call on him & the service department Should the car require repairs, etc., in the future. Thank You Mr. Rodriquez! More
by jhase793
Employees Worked With
September 17, 2020
Brandon is courteous and thorough. I will be scheduling through him for all of the vehicle maintenance and service. Walters Mercedes has definitely showed us a professional and pleasant side of car dealer through him for all of the vehicle maintenance and service. Walters Mercedes has definitely showed us a professional and pleasant side of car dealers. More
by TammieC
Employees Worked With
Brandon Monaco
