Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,026 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
A big thank you to David Greene for always accommodating my schedule needs. He has made getting my car serviced at Walter’s hassle free. Much appreciated! my schedule needs. He has made getting my car serviced at Walter’s hassle free. Much appreciated! More
Always professional and in and out in the estimated time. Explains what the needs are and what the cost is. Doesn’t pressure if the service isn’t wanted. Explains what the needs are and what the cost is. Doesn’t pressure if the service isn’t wanted. More
My experience with Brandon was excellent, I asked for him because he was very helpful during my first visit.The reason for the low rating there is sizable paint scratch on the roof because he was very helpful during my first visit.The reason for the low rating there is sizable paint scratch on the roof More
Brandon has been servicing my cars for the last few Brandon has been servicing my cars for the last few years and I have never been disappointed. Excellent service and timely and accurate informatio Brandon has been servicing my cars for the last few years and I have never been disappointed. Excellent service and timely and accurate information. Thanks More
My overall experience was excellent due to the efforts of Joseph Loera. His professionalism, knowledge and genuine desire to help go above and beyond expectations. Walters is lucky to have a person like Joe Joseph Loera. His professionalism, knowledge and genuine desire to help go above and beyond expectations. Walters is lucky to have a person like Joe representing them. More
I took my car for service because the emergency engine light was on all day. However, when I took the car to the dealer the next day the warning light was off. Instead of sending me on my way, Mr. Austi light was on all day. However, when I took the car to the dealer the next day the warning light was off. Instead of sending me on my way, Mr. Austin Schneider suggested that it would be a good idea to have the engine checked anyway. Although, no problem was found with the engine, a problem was found with my brakes. What a great call. I am very grateful for Mr. Austin's consistent extravagant customer service. Austin, Thank you for your consistent and exceptional customer service. Please continue to be well. Sandra B. More
Everyone that works here seems to enjoy their job. Sales people are friendly yet not pushy. Service department is very well versed at keeping in contact with customer regarding service. people are friendly yet not pushy. Service department is very well versed at keeping in contact with customer regarding service. More
Adam Garcia has really done a professional job in dealing with the service of my van!! It took a couple of attempts to find an intermission, but the team preserved until it was resolved with the service of my van!! It took a couple of attempts to find an intermission, but the team preserved until it was resolved More
Joseph Loera was exceptionally helpful, explaining the work that needed to be done to my G. He was very professional throughout. I felt confident and comfortable with the advise he gave me regarding the work that needed to be done to my G. He was very professional throughout. I felt confident and comfortable with the advise he gave me regarding the service of my vehicle. More