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Walter's Mercedes-Benz of Riverside - Service Center
Riverside, CA
3,036 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,036 Reviews of Walter's Mercedes-Benz of Riverside - Service Center
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September 02, 2020
I recently broke my side mirror and was heartbroken. I was able to get appointment on same day and they had all the parts to replace my mirror. I waited about an hour which was so much shorter than I expe was able to get appointment on same day and they had all the parts to replace my mirror. I waited about an hour which was so much shorter than I expected. David was very patient and worked with pricing. David asked the mechanics to reuse some parts to save me money! I would definitely come back. More
by Ahn
Employees Worked With
David Greene
September 02, 2020
Great service and communication. Austin Schneider made sure I was informed and my service was timely. They made sure I was able to get home after dropping off my car by providing a car service. sure I was informed and my service was timely. They made sure I was able to get home after dropping off my car by providing a car service. More
by Jts
Employees Worked With
Austin Schneider
September 01, 2020
What a great professional experience.. Special thanks to Joseph Loera who showed what true "customer service" is all about, he stayed in constant communication. Thanks!!! Joseph Loera who showed what true "customer service" is all about, he stayed in constant communication. Thanks!!! More
by AG
Employees Worked With
September 01, 2020
Everything was great from the time I dropped off the vehicle to the time I picked it up everyone was so polite and made me feel safe in these uncertain times. Am always happy to stop by and have my vehi vehicle to the time I picked it up everyone was so polite and made me feel safe in these uncertain times. Am always happy to stop by and have my vehicle serviced More
by Daniel fruit
Employees Worked With
Adam Garcia
August 31, 2020
Took my Cls 500 for service with Mr. David Greene, very satisfied with the service and the treatment by Mr. Greene. Was out the dealer within an hour! Thanks Dave for your Kind help like always! Ten out of satisfied with the service and the treatment by Mr. Greene. Was out the dealer within an hour! Thanks Dave for your Kind help like always! Ten out of ten !! More
by Alphonsoavelar1987
Employees Worked With
David Greene
August 29, 2020
David Green was very helpful and prompt in taking care of my Auxiliary Battery problem. The battery was replaced and my car was return fixed and washed. Thanks again. my Auxiliary Battery problem. The battery was replaced and my car was return fixed and washed. Thanks again. More
by aaw166
Employees Worked With
David Greene
August 28, 2020
Cody has great customer service, friendly with a professional attitude. He kept me informed on the progress of my vehicle. It looked like it was detailed inside and out and it was there for another professional attitude. He kept me informed on the progress of my vehicle. It looked like it was detailed inside and out and it was there for another repair. Thanks Rick Edwards More
by Rick Edwards
Employees Worked With
Cody Burt
August 28, 2020
First off Cody Burt is amazing I will forever come here he made everything so simple and quick I cannot thank him enough. Best experience I’ve ever had at a dealership. he made everything so simple and quick I cannot thank him enough. Best experience I’ve ever had at a dealership. More
by cedezznicole13
Employees Worked With
Cody Burt
August 27, 2020
J.R. Rodriguez is a OUTSTANDING service rep. I have been taking my car to him for 3 years and i have had the best experience each and every time. He is always so courtesy and easy to explain any problems o taking my car to him for 3 years and i have had the best experience each and every time. He is always so courtesy and easy to explain any problems or recommendations. His customer service skills is completely above the normal. when paying for service everyone knows it sucks. I completely can not get mad at him he is exceptional. best service person I have every had through all the cars dealers i have been too. More
by lashawncammon
Employees Worked With
August 27, 2020
Alex Ramirez was so very nice and clearly explained everything pertaining to the service Of my car. He took time out of his busy day and took me to purchase a key battery everything pertaining to the service Of my car. He took time out of his busy day and took me to purchase a key battery More
by Carol
