Walter's Mercedes-Benz of Riverside - Service Center

J.R. Rodriguez is a OUTSTANDING service rep. I have been taking my car to him for 3 years and i have had the best experience each and every time. He is always so courtesy and easy to explain any problems o taking my car to him for 3 years and i have had the best experience each and every time. He is always so courtesy and easy to explain any problems or recommendations. His customer service skills is completely above the normal. when paying for service everyone knows it sucks. I completely can not get mad at him he is exceptional. best service person I have every had through all the cars dealers i have been too. More

We have been taking our cars to Walter’s Mercedes over 2 decades. We have dealt with a few service advisors and Austin is the biggest reason why we still bring our cars to Walter’s. Austin Schnider is ver decades. We have dealt with a few service advisors and Austin is the biggest reason why we still bring our cars to Walter’s. Austin Schnider is very thorough, takes the time to explain what my car needs. Austin has a very reassuring way with the services provided by Walter’s . He is very personable, and makes us feel that we are getting the right service. Austin Schnider is a great asset to your company. The 5 stars are for Austin Schnider not anyone else. More

Very clean facility and all staff are friendly that's why I've been coming back for 16 years now. Brandon Monaco has been my Service Advisor for the past 3 years and he is an asset to your dealership. I've been coming back for 16 years now. Brandon Monaco has been my Service Advisor for the past 3 years and he is an asset to your dealership. More

We have Walters service two Mercedes. We receive excellent service. We would not go anywhere else even though we have to drive 30 miles each way. excellent service. We would not go anywhere else even though we have to drive 30 miles each way. More

Alex Ramirez always helps our family out when we need a service done.. He is very helpful and communicative. We have 3 cars that we take to Mercedes and he is always our go to person when we need a service service done.. He is very helpful and communicative. We have 3 cars that we take to Mercedes and he is always our go to person when we need a service done! I highly recommend going with him. More

We brought our car to Walter's Mercedes Benz for service. Alex Ramirez was our Service Department Representative. He really cares about his customers, he kept us updated with our car with what needed to be Alex Ramirez was our Service Department Representative. He really cares about his customers, he kept us updated with our car with what needed to be done and when our car would be ready for pick up. More

Alex Ramirez is a great example of why I trade with Walters , he really cares for u and addresses your questions in a timely manner a real asset to Walters customer service department Walters , he really cares for u and addresses your questions in a timely manner a real asset to Walters customer service department More

Joseph Loera is now another reason why Walter's MB of Riverside will continue to have my business. This gentleman took me in, handled the business and got me out in record time. He made sure everything o Riverside will continue to have my business. This gentleman took me in, handled the business and got me out in record time. He made sure everything on my checklist was addressed and even went over the things that were NOT on my list. Service was above and beyond. No one really gets excited for their next service appointment, but I was more at ease knowing that Mr Loera and his team are there to take care of my vehicle. More

I am a loyal customer thanks to Cody Burt, he is always making sure my car is taken care of. My service was very speedy, the communication is always excellent. I would not trust anyone else to service my c making sure my car is taken care of. My service was very speedy, the communication is always excellent. I would not trust anyone else to service my car. Thank you Cody for always providing such great care! More