Walter's Mercedes-Benz of Riverside - Service Center

Schedule A service. I was very pleased with the service in all respects. The employees were courteous and professional. The time to complete the required service was br I was very pleased with the service in all respects. The employees were courteous and professional. The time to complete the required service was brief. I waited for the service to be completed. More

Joseph Loera was incredibly helpful when I took my car in for service. He was extremely professional and patient with all of my questions. He let me know how long the service would take and brought my keys d for service. He was extremely professional and patient with all of my questions. He let me know how long the service would take and brought my keys directly to me when my car was done. Overall great experience- Thank you! More

My service Representive, Joseph Loera, keep me informed of the progress of the scheduled service and explained in detail the additional work that needed to be completed upon inspection. Vehicle returned cl of the progress of the scheduled service and explained in detail the additional work that needed to be completed upon inspection. Vehicle returned cleaned and all service was completed in a professional manner More

I came in for a simple recall. Cody Burt coordinated everything and kept me well informed. Done quickly and efficiently. More pleasant morning than expected. The service experience was much easier tha everything and kept me well informed. Done quickly and efficiently. More pleasant morning than expected. The service experience was much easier than leaving this review! More

Brandon Monaco was my rep at Walter's. He was very very helpful throughout my whole experience.!!! He explained all details of my diagnostic and what were the best options to fit my needs .Thanks so much B helpful throughout my whole experience.!!! He explained all details of my diagnostic and what were the best options to fit my needs .Thanks so much Brando!!! More

Thank you Mark for the always trustworthy service advice and Walter's for the reliable and speedy service and repairs. We have been customers for over 20 years and always received service that exceeded our and Walter's for the reliable and speedy service and repairs. We have been customers for over 20 years and always received service that exceeded our expectations! Keep it up! More

Excellent and efficient service by Walter's MB My wife and I brought in our C250W to have the front tires replaced as advised by our service person ALEX RAMIREZ during our previous visit. When we c My wife and I brought in our C250W to have the front tires replaced as advised by our service person ALEX RAMIREZ during our previous visit. When we came in to see him he was already holding a sheet that showed the cost estimate and told us that the car would be ready in two hours. He phoned us within 90 minutes and we drove away with a beautifully washed C250, with the new front tires and with the correct inflation pressures in ALL tires. More

ANOTHER GREAT SERVICE! Took my wife's GLC 300 coupe in for it's 2 year service and a recall fix. As always, we received excellent professional and friendly service from JR R Took my wife's GLC 300 coupe in for it's 2 year service and a recall fix. As always, we received excellent professional and friendly service from JR Rodriguez our service advisor and all the technicians. Bought a new car for myself CLS450 while we were waiting! More

I appreciate Brandon Monaco’s time and attention to details. He makes me feel like my car is his only concern even though I’m sure he’s busy with many. Brandon going above and beyond what I expected details. He makes me feel like my car is his only concern even though I’m sure he’s busy with many. Brandon going above and beyond what I expected help me to have confidence in Walter’s for my car care. Thanks Brandon! More

Brandon Monaco is the best service writer there! He’s so knowledgeable about my car and has taken time with me to teach me how to use some of the features I didn’t even know I had! Thank you Brandon! knowledgeable about my car and has taken time with me to teach me how to use some of the features I didn’t even know I had! Thank you Brandon! More