Walter's Mercedes-Benz of Riverside - Service Center

Great service from Austin Schneider Scheduled a service B at Walter’s and got excellent assistance from my service advisor Austin Schneider. Austin is very professional, knowledgeable, f Scheduled a service B at Walter’s and got excellent assistance from my service advisor Austin Schneider. Austin is very professional, knowledgeable, friendly and helpful. He got every question answered and details well explained. He also listened carefully to customer’s requirements and made sure expectations were met. Will definitely have future services done here and highly recommend Austin Schneider as service advisor. More

Excellent David Greene, in service was great super friendly and prompt. He made me feel super comfortable and seemed very Sincere when going over issues with my David Greene, in service was great super friendly and prompt. He made me feel super comfortable and seemed very Sincere when going over issues with my vehicle. Im always so afraid to have my vehicle serviced at the dealership especially being a female. Mechanics always try to up-sell me on something. One of his colleagues try to tell me I needed new tires because I drive uphill to often. David took over and definitely made me feel better and less confused haha. Anyways, thanks David! More

Good services Adam was very helpful kept in contact throughout entire process . Would definitely bring our van back for other services in the near future. Thank you Adam was very helpful kept in contact throughout entire process . Would definitely bring our van back for other services in the near future. Thank you More

Joseph Loera - service rep had a very good experience. It was cheaper than I was expecting, I didn't have to wait long. Joseph was great and very friendly, had a very good experience. It was cheaper than I was expecting, I didn't have to wait long. Joseph was great and very friendly, More

Overall great experience. Alex was great. The service took less time than I was expecting. They had a loaner ready for me and when my car was ready it was washed. Pick up process was seamless. took less time than I was expecting. They had a loaner ready for me and when my car was ready it was washed. Pick up process was seamless. More

From our first desperate phone call, the service we received was excellent. We were on our vacation when the engine light went on. The horrid thought of having to spend the day at a dealer for repairs received was excellent. We were on our vacation when the engine light went on. The horrid thought of having to spend the day at a dealer for repairs was unimaginable. We are so thankful Adam Garcia was able to get us back on the road in no time and the repair was under warranty. Thank you Adam for your kind and professional service. You saved our vacation. More

Amazing service as usual! Austin always makes sure we are taken care of. It was a simple service so we were in and out quickly! taken care of. It was a simple service so we were in and out quickly! More

Customer Service Thank you to David Green for his excellent customer service. He is very professional and easy to work with. He scheduled a Uber for me to get home and Thank you to David Green for his excellent customer service. He is very professional and easy to work with. He scheduled a Uber for me to get home and back to the dealership. Everything went smoothly with my service. More

Mr. Adam García was able to give us peace of mind not only for the great knowledge he has in his field of work but also for his sense of urgency and the personalized treatment he gave us, the vehicle was only for the great knowledge he has in his field of work but also for his sense of urgency and the personalized treatment he gave us, the vehicle was repaired in less time than agreed. Thank you Adam Garcia More