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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,037 Reviews

3,037 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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November 27, 2019

Thank For your excellent service. You helped me understand all work need it, I’ll definitely ask for you to be my future device representative. More

by Elda/Luis
Recommend Dealer
Yes
Employees Worked With
David Greene
Nov 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Elda/ Luis, Thank you so much for taking the time to leave David this kind review and recommendation! He will be honored to know that he has earned your confidence. Please don't hesitate to let us know how he and the team may serve you again. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 27, 2019

Always do a great job I always appreciate the service at Walters, the team is very knowledgeable and friendly, I have a had a few different service consultants and never a More

by sharonjmeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Dec 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Sharon, Thank you so much for your positive review! It is our pleasure to serve you, and we are happy to hear that our efforts always meet your satisfaction. We wish you safe travels and look forward to working with you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 27, 2019

Annual Service Always have had a positive experience at Walters Mercedes-Benz. Worked with service representative Davis Greene and found him to be professional, know More

by jkozma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene
Dec 02, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving David this very kind review! He certainly is an excellent representation of our dealership, and we are thrilled that he could offer you the quality service that you so much deserve. It is our pleasure to serve you in any way possible, and we are certain that David will continue to take exceptional care of you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 26, 2019

Austin Schneider was very helpful and made my experience easy. I am very happy and will be using him again! Thank you for servicing me! More

by Izaiasb
Recommend Dealer
Yes
Employees Worked With
Austin Schneider
Nov 27, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for leaving Austin this 5-star review! We are happy to hear that he took great care of you and your automotive needs throughout your recent visit. He will be delighted to know that he has earned your confidence, and we are certain that he will continue to meet your standards of service in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 25, 2019

Excellent Service Cody Burt was most helpful and accommodating. This dealership goes above and beyond in helping their customers. A loaner that is equivalent to your More

by Miriam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Nov 26, 2019 -

Walter's Mercedes-Benz of Riverside responded

Miriam, Thank you for leaving Cody this 5-star review! Your safety and satisfaction are our utmost priorities, and it is our pleasure to go above and beyond to ensure that both are maintained. We greatly appreciate the opportunity to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 19, 2019

Amazing, professional service! I only trust Walters for all my sales, and services needs! 5 star! Services department continues to exceed my expectations- well done. More

by Clarice190
Recommend Dealer
Yes
Employees Worked With
JR Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JRRodriquez
Nov 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Clarice, Providing top-quality service is what we aim for, and we are so proud that our efforts continuously exceed your expectations. We are so honored by your very kind words, and we hope to continue to maintain your confidence and satisfaction for years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 18, 2019

Schedule A service. I was very pleased with the service in all respects. The employees were courteous and professional. The time to complete the required service was br More

by sevach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your positive review! We are so glad that we had the opportunity to serve you, and that the quality and efficiency of our work met your satisfaction. We wish you safe travels and hope to hear from you again the next time you are in need of automotive service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 18, 2019

Joseph Loera was incredibly helpful when I took my car in for service. He was extremely professional and patient with all of my questions. He let me know how long the service would take and brought my keys d More

by K.perez
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent feedback! We are so pleased that Joseph could be of valuable assistance to you and ultimately resolve each of your concerns. He will be proud to have earned your 5-star rating. Please let us know how he and the team may serve you again in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 17, 2019

My service Representive, Joseph Loera, keep me informed of the progress of the scheduled service and explained in detail the additional work that needed to be completed upon inspection. Vehicle returned cl More

by CruiserChris
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Walter's Mercedes-Benz of Riverside responded

Chris, Thank you for your positive feedback! We are happy to hear that Joseph kept you updated and well-informed throughout the entirety of your visit. It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with the same top-quality care in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

November 11, 2019

I came in for a simple recall. Cody Burt coordinated everything and kept me well informed. Done quickly and efficiently. More pleasant morning than expected. The service experience was much easier tha More

by BonnieV
Recommend Dealer
Yes
Employees Worked With
Christian Felix, Cody Burt
Nov 12, 2019 -

Walter's Mercedes-Benz of Riverside responded

Bonnie, Thank you so much for your wonderful review! Quality and efficient service is our goal, and we are overjoyed that Cody's efforts met your satisfaction! We are thrilled to hear of your seamless experience, and we hope that you think of us again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Ray Burke - General Manager

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