Walter's Mercedes-Benz of Riverside - Service Center

Brandon Monaco was my rep at Walter's. He was very very helpful throughout my whole experience.!!! He explained all details of my diagnostic and what were the best options to fit my needs .Thanks so much B helpful throughout my whole experience.!!! He explained all details of my diagnostic and what were the best options to fit my needs .Thanks so much Brando!!! More

Excellent and efficient service by Walter's MB My wife and I brought in our C250W to have the front tires replaced as advised by our service person ALEX RAMIREZ during our previous visit. When we c My wife and I brought in our C250W to have the front tires replaced as advised by our service person ALEX RAMIREZ during our previous visit. When we came in to see him he was already holding a sheet that showed the cost estimate and told us that the car would be ready in two hours. He phoned us within 90 minutes and we drove away with a beautifully washed C250, with the new front tires and with the correct inflation pressures in ALL tires. More

Thank you Mark for the always trustworthy service advice and Walter's for the reliable and speedy service and repairs. We have been customers for over 20 years and always received service that exceeded our and Walter's for the reliable and speedy service and repairs. We have been customers for over 20 years and always received service that exceeded our expectations! Keep it up! More

ANOTHER GREAT SERVICE! Took my wife's GLC 300 coupe in for it's 2 year service and a recall fix. As always, we received excellent professional and friendly service from JR R Took my wife's GLC 300 coupe in for it's 2 year service and a recall fix. As always, we received excellent professional and friendly service from JR Rodriguez our service advisor and all the technicians. Bought a new car for myself CLS450 while we were waiting! More

I appreciate Brandon Monaco’s time and attention to details. He makes me feel like my car is his only concern even though I’m sure he’s busy with many. Brandon going above and beyond what I expected details. He makes me feel like my car is his only concern even though I’m sure he’s busy with many. Brandon going above and beyond what I expected help me to have confidence in Walter’s for my car care. Thanks Brandon! More

Brandon Monaco is the best service writer there! He’s so knowledgeable about my car and has taken time with me to teach me how to use some of the features I didn’t even know I had! Thank you Brandon! knowledgeable about my car and has taken time with me to teach me how to use some of the features I didn’t even know I had! Thank you Brandon! More

I worked with Joe Loera on my last visit and I was very impressed, he was able to get my vehicle in with no appointment and had it ready within the hour. Great job Walters! impressed, he was able to get my vehicle in with no appointment and had it ready within the hour. Great job Walters! More

Fast and easy service, I dropped my vehicle off before work and Joseph had it ready for me before I got out and also made sure to have it cleaned and ready to go, thank you work and Joseph had it ready for me before I got out and also made sure to have it cleaned and ready to go, thank you More

J.r. Rodriguez was a good helper My tier got broken at the mid of the night while driving pass Riverside. So it was towed to Walter's Mercedes-Benz. JR helped me through the whole pro My tier got broken at the mid of the night while driving pass Riverside. So it was towed to Walter's Mercedes-Benz. JR helped me through the whole process of changing the tire, delivered back to me, answered many questions, he was very patient, and nice. It was a pleasant experience. I 'd definitely commend Walter's Mercedes to my friends. More

I was helped out at the service dept. by Joseph Loera and he helped me figure out my options and learn more about the vehicle I own. Great dealership , great cars, and great service. Fully recommend that you he helped me figure out my options and learn more about the vehicle I own. Great dealership , great cars, and great service. Fully recommend that you go there . More