Walter's Mercedes-Benz of Riverside - Service Center

Repair of 1999 SLK 230 Our service rep, Mr. Brandon Monaco was very helpful in helping us to have the necessary repair works on our old SLK 230 done. Total estimate came to Our service rep, Mr. Brandon Monaco was very helpful in helping us to have the necessary repair works on our old SLK 230 done. Total estimate came to more than we could afford comfortably all at once. So, he summoned the mechanic in charge to the desk and helped us prioritize the repairs so that we could split the recommended works in two sessions. He has always helped us to keep our other Mercedes in excellent condition. Thank you, Brandon!!! Harry & Kimi More

Excellent Service Experience! Very pleased with my service experience with Walter's Mercedes-Benz of Riverside! Cody Burt is very professional, knowledgeable and has a friendly te Very pleased with my service experience with Walter's Mercedes-Benz of Riverside! Cody Burt is very professional, knowledgeable and has a friendly temperament. I appreciate Cody taking the time to walking me through the Service Sheet to clarify the service intervals for "Required Additional Work" for my vehicle that is needed in addition to the Annual A or B service. Cody was helpful in identifying upcoming maintenance items that I should be mindful of that might need attention before my next Annual Service. He provided a mileage estimate for reference, without pressure to perform the maintenance at that time, because the item did not need attention right away. Cody exceeded my expectations and I look forward to working with Cody in the future! Also, wanted to add, the loan car staff was excellent as well! I don't recall the name of the employee I dealt with, however he was very courtesy and professional! More

David Greene; total professional. David treated me to yet another extremely satisfying service/repair visit. I enjoyed superlative service in an extremely down to earth fashion from D David treated me to yet another extremely satisfying service/repair visit. I enjoyed superlative service in an extremely down to earth fashion from David and all other staff with whom I had occasion to interact. This is a rare and extremely valuable characteristic for which I am pleased and grateful. I am able to recommend Walters’ dealerships and especially David Greene without exception. More

Service center Manager Mark Interlicchia & Alex Ramirez Manager Mark Interlicchia & Alex Ramirez bent over backwards to give me excellent service. I am a second generation Walter's Mercedes customer and my Manager Mark Interlicchia & Alex Ramirez bent over backwards to give me excellent service. I am a second generation Walter's Mercedes customer and my parents stayed with Walter's because of the service they received and I will also. These two individuals took pride in the service they are providing and did so in a very professional manner. More

Service Review I received great customer service from Alex Ramirez when bringing in my 2016 gla 250 . Very polite and courteous, and the service performed on my car I received great customer service from Alex Ramirez when bringing in my 2016 gla 250 . Very polite and courteous, and the service performed on my car was great . More

Adam Garcia was superb and professional Adam really took care of my concerns. He listened to my needs and car was serviced top notch. I come here because I trust they will not take advanta Adam really took care of my concerns. He listened to my needs and car was serviced top notch. I come here because I trust they will not take advantage of me and overcharge me. More

Great service Took my car in for service and JR was amazing, very helpful and extremely knowledgeable. I will definitely be requesting JR for my next service Took my car in for service and JR was amazing, very helpful and extremely knowledgeable. I will definitely be requesting JR for my next service More

Austin Schneider provided excellent customer service I had an overall great experience at Walters Mercedes dealership in Riverside. I went in for a battery replacement and after receiving a jumpstart at I had an overall great experience at Walters Mercedes dealership in Riverside. I went in for a battery replacement and after receiving a jumpstart at home by one of their technicians, went into the service department, where I received outstanding customer service by Austin Schneider. The service department replaced the battery with a newer, updated version, which took a bit longer then expected, however provided me with a courtesy loaner car overnight. I would definitely recommend this dealership to my friends and family! More

Great Management and Team! I've been bring my cars to Walters Mercedes for quite sometime Always Great ,Professional ,Courteous Service thank you so much your work effort says i I've been bring my cars to Walters Mercedes for quite sometime Always Great ,Professional ,Courteous Service thank you so much your work effort says it all!! I moved to TX I still would bring my vehicle here now I've moved to Las Vegas, Nv and still bring my vehicles. The Prices are right too! Along with the Service Thank you!!! The Manager is Great! More