Walter's Mercedes-Benz of Riverside - Service Center

Ode to Austin.. Oh my gosh Austin.....your service dept. Is Soo Good..... I like Austin and I cannot lie, no other dealerships can deny.......that when a professiona Oh my gosh Austin.....your service dept. Is Soo Good..... I like Austin and I cannot lie, no other dealerships can deny.......that when a professional guy with a servant's heart walks in, The Work Gets Done! Austin's got it goin On! Walters Mercedes should be honored to have a professional like Austin on their team..... I am all about service...... And I appreciate the commitment he has to the customer experience. Well done sir....... More

Review of 60k maintenance Cody is very professional and friendly. He followed up and kept me updated for my vehicle’s status. I would recommend the dealer to new customers Cody is very professional and friendly. He followed up and kept me updated for my vehicle’s status. I would recommend the dealer to new customers More

All of the service received at Walter's has been excellent. Service Advisors and staff have always answered my questions. All personnel make sure you understand what needs to be done to keep your car in the be Service Advisors and staff have always answered my questions. All personnel make sure you understand what needs to be done to keep your car in the best possible condition. Joseph Loera takes special care to make modern technology clear for senior citizens. Thanks More

Service I was very pleased with the level of service I received when I brought my car in for Service. David Greene was extremely attentive. I’m am always im I was very pleased with the level of service I received when I brought my car in for Service. David Greene was extremely attentive. I’m am always impressed with the service I receive. More

Ouch broken Windshield My wife's 2008 Smart Car was hit by gravel on the freeway. The Windshield was cracked and she didn't want to drive it until it was fixed. I called Wa My wife's 2008 Smart Car was hit by gravel on the freeway. The Windshield was cracked and she didn't want to drive it until it was fixed. I called Walter's and they had a factory replacement in a jiffy. We brought the car in and it was fixed right away. It's nice to know that they always have the right parts for an older car close by. More

David Greene / Rene Orellana Always a pleasure being greeted and taken care of by David when getting my car serviced! You rock! Rene - Awesome, inspected my car as my lease is Always a pleasure being greeted and taken care of by David when getting my car serviced! You rock! Rene - Awesome, inspected my car as my lease is almost up! Explained what I could expect when ready to upgrade my vehicle. Shared specials going on now that I could benefit from! Looking forward to reaching out very soon to test drive hopefully my new ride! More

J.R. Rodriguez My service rep is J.R. Rodriguez and gave me an excellent price on my overall repairs. Excelled and exceeded all of my expectations! Thank you and I w My service rep is J.R. Rodriguez and gave me an excellent price on my overall repairs. Excelled and exceeded all of my expectations! Thank you and I will be back. More

Quick Service We have had our Smart Car since 2008 and Walter's has always made sure that it is in top notch condition. We plan on keeping our Smart for many more y We have had our Smart Car since 2008 and Walter's has always made sure that it is in top notch condition. We plan on keeping our Smart for many more years. More

Best Sprinter Service Treatment. Adam really listened to my issues and helped me to get the service I expect from Mercedes and had not been receiving from another dealer. Adam really listened to my issues and helped me to get the service I expect from Mercedes and had not been receiving from another dealer. More