Walter's Mercedes-Benz of Riverside - Service Center

Service visit Brandon did a great job, met and exceeded my expectations. Will be sure to return back to Walters Mercedes when my next service is due. Brandon did a great job, met and exceeded my expectations. Will be sure to return back to Walters Mercedes when my next service is due. More

Service JR did a great job in servicing my 2015 S class coupe ! He is very professional and promte throughout the service. And he always do a follow JR did a great job in servicing my 2015 S class coupe ! He is very professional and promte throughout the service. And he always do a follow up whisk I appreciate. More

Good service Everyone is there to help you to make the best choice possible. They make you feel like family from the minute you walk into the door. Everyone is there to help you to make the best choice possible. They make you feel like family from the minute you walk into the door. More

Fast Response My battery went dead on my 2011 Mercedes C Class. Made an immediate appointment with David Greene to get a replacement. He and the Service Team got My battery went dead on my 2011 Mercedes C Class. Made an immediate appointment with David Greene to get a replacement. He and the Service Team got me right in and out. The work was done at a very reasonable price. I was on a very tight schedule that day and appreciated the quick response. Thanks again! More

Repair service I came in for service on my vehicle, the oil indicator warning kept indicating my oil was too low or high. I was told to replace it would be a $636 . I came in for service on my vehicle, the oil indicator warning kept indicating my oil was too low or high. I was told to replace it would be a $636 .00 job parts and labor. After about an hour and a half, David Greene advised me that after totally analyzing the unit, it wasn't the problem, but instead adjusting the oil level was the simple solution. I came away with a clean vehicle and no charge for the service. More

Amazing Service As always I’m very pleased with my service advisor Cody. He is incredibly professional and I feel secure and confident when I service my car. I was al As always I’m very pleased with my service advisor Cody. He is incredibly professional and I feel secure and confident when I service my car. I was also lucky to meet Justin who gave me great price for my tires and informing me on the importance of having the right tires. Thank you Cody and Justin. Keep up the great work and I’m your fan. You guys are amazingly pleasant. More

Great Service Experience Came in for my 20,000 B service on my S550. As always JR Rodriguez provided excellent and professional service and the car was ready in the estimated Came in for my 20,000 B service on my S550. As always JR Rodriguez provided excellent and professional service and the car was ready in the estimated time. Good job JR and your excellent service techs! More

Cody, has taken care of me and my cars over the last 6 years I arrived 1 hr before service closing with a tire issue for my E350. I was set to leave for military training the next morning for the weekend and was I arrived 1 hr before service closing with a tire issue for my E350. I was set to leave for military training the next morning for the weekend and was now in a pickle. Cody stepped up and got me a courtesy car and took care of my tire issue allowing me to save time and get to training. While the matter was easy to do on his part it meant the world to me due to the time situation. He is an asset to the company. SFC Dwayne E. Wooten US Army More

Great customer service J.R. Rodriquez was a lot of help with my last service! He helped me figure out how to use some my technology on my car and my car was back to me very J.R. Rodriquez was a lot of help with my last service! He helped me figure out how to use some my technology on my car and my car was back to me very quickly after being serviced. More