Walter's Mercedes-Benz of Riverside - Service Center

Immediate Help with an Unscheduled Visit My 1st ever visit to Walter's MBZ was unscheduled and due to a mechanical issue I experienced while driving on the freeway. I was an hour drive away My 1st ever visit to Walter's MBZ was unscheduled and due to a mechanical issue I experienced while driving on the freeway. I was an hour drive away from my home so needed transportation. I was so very fortunate to meet with Alex Ramirez who coordinated everything required to get the job done and his personal follow up was very much appreciated. My home town MBZ dealership needs to take lessons from the staff at Walter's on how to treat their customers. More

Schedule service on E350 What a great experience ever time I bring my car in. The staff is very friendly and welcoming. Other dealers should take a note on how to treat their What a great experience ever time I bring my car in. The staff is very friendly and welcoming. Other dealers should take a note on how to treat their customers from this one. Great job fellows. More

Great experience at Walter's MB of Riverside Brandon Monaco helped with my service needs very professionally. He helped me find out what service is exactly necessary for my car and explained the Brandon Monaco helped with my service needs very professionally. He helped me find out what service is exactly necessary for my car and explained the reasons in detail. The lounge is very comfortable and cookies are great :) More

Consistently great service David Greene handled my annual service needs very professionally. Everything was done to my satisfaction in the estimated time. The waiting area is David Greene handled my annual service needs very professionally. Everything was done to my satisfaction in the estimated time. The waiting area is very complete and comfortable. More

Routine service Brandon is absolutely best in class service advisor. He's the only advisor I have dealt with for the past 8 years. Always a pleasure to work with. Brandon is absolutely best in class service advisor. He's the only advisor I have dealt with for the past 8 years. Always a pleasure to work with. More

Walter’s Mercedes service department is top notch! Easily scheduled a twenty thousand miles service for my Mercedes Benz CLA 250 online. Arrived, met with Cody, and went over a few options. Cody was ve Easily scheduled a twenty thousand miles service for my Mercedes Benz CLA 250 online. Arrived, met with Cody, and went over a few options. Cody was very knowledgeable, helpful and professional. Very satisfied with the whole experience! More

Very Satisfied My service advisor Brandon Monaco is always very personable. He makes sure that my car gets what it needs and my service experience very pleasant. My service advisor Brandon Monaco is always very personable. He makes sure that my car gets what it needs and my service experience very pleasant. More

Service B Great customer service. They got me in and out on a very busy day Clean restroom and fast WiFi. Would recommend Walters Mercedes to anyone. Great customer service. They got me in and out on a very busy day Clean restroom and fast WiFi. Would recommend Walters Mercedes to anyone. More

Excellent Customer Service Excellent customer service from Walter's Mercedes Benz of Riverside and JR Rodriguez as usual. I went in to address a recall issue and it was handled Excellent customer service from Walter's Mercedes Benz of Riverside and JR Rodriguez as usual. I went in to address a recall issue and it was handled in a timely manner. Thanks again!!! More

Excellent job and customer service Great service from J.r. Rodriguez. I call for help of my flat tire and he help me out and service quick drive home on time. Nice!! Great service from J.r. Rodriguez. I call for help of my flat tire and he help me out and service quick drive home on time. Nice!! More