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Walter's Mercedes-Benz of Riverside - Service Center

Riverside, CA

4.9
3,005 Reviews

3,005 Reviews of Walter's Mercedes-Benz of Riverside - Service Center

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March 01, 2019

Fast Efficient and friendly Came in for a simple a service and everything went so smoothly. Wash came out great and the staff was so friendly. Will gladly be back More

by Metros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Interlicchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Greene, Adam Garcia
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your great review! We are delighted to hear of your satisfaction with the quality and efficiency of your recent service! We look forward to the opportunity to work with you again. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

March 01, 2019

Great Service I was really pleased by the service at Walters Mercedes. I was helped by, Alex. He was very knowledgeable, kind and had my car ready before the day an More

by SammyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Sammy, Thank you for taking the time to share this excellent feedback! It's so great to hear that your service was completed even more efficiently than promised, and we are overjoyed that Alex took such good care of you throughout your experience. We look forward to serving you again in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

March 01, 2019

Joseph Loera is great! Joseph is attentive and knows his stuff. He really cares about the service you receive and Walter's is run like a finely-tuned Swiss watch. Highly re More

by Marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Marcia, Thank you so much for your recommendation! Your satisfaction is our priority at Walter's, and we are pleased to hear that was made evident through the service that Joseph provided to you. Please let us know how we may serve you again in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 28, 2019

Joseph Loera was exceptional! The service is always top notched at Walters. I am very satisfy with the attention and the care they provide for their customers. Joseph Loera was exc More

by Dshent1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Loera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your excellent review! We agree that Joseph is a wonderful asset to our dealership, and we are so pleased that you are consistently satisfied with the service that he and the team provide to you. We look forward to the opportunity to work with you again. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 28, 2019

Wonderful service! I brought my car in for service and Cody was a joy to work with!!! He was knowledgeable and cared about my experience. I appreciate his professionalis More

by MamaBear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your 5-star review! Your satisfaction is our priority, and we are so happy to hear that you had such a positive experience working with Cody on your recent service! Please let us know if there is anything more we could help you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 28, 2019

Cody Burt did an excellent job! He is knowledgeable and respectable. I was kept well informed and in a timely manner. I highly recommend Mr. Burt More

by Boness1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your kind recommendation! We are pleased to hear that Cody provided you with such attentive and efficient service throughout your visit. We hope to see you again the next time you are in need of automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 28, 2019

Great service Cody was very friendly. He went above and beyond to help get my car back to me ASAP. Very professional, I will use Cody for any future service needs. More

by Rsnyy163
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burt
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this 5-star review! We are delighted to hear that Cody got your vehicular needs taken care of so efficiently, and we are certain that he will continue to provide you with the same quality service in the future. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 28, 2019

Fast Service Recently brought in my vehicle for its first service, David was my service guy. He had me in and out within the hour and back on the road. I will defi More

by Rjfisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Greene
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for your great feedback! We are happy to hear that your first service visit was smooth and efficient, and we look forward to working with you again the next time you are in need of automotive assistance. Be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 27, 2019

Thank You Brandon Manaco I’d like to thank Brandon Manaco for my recent visit to Mercedes Benz at Adams a week ago. I really appreciate his professionalism and helpfulness du More

by Norma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Usary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Monaco, David Greene, Christian Felix
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Hi Norma, We value your safety and satisfaction above all, and we are delighted to hear that Brandon took such great care of you and your vehicular needs during your recent visit. Please don't hesitate to contact us if there is ever anything more that he or the team may help you with in the future, and be sure to follow us on Facebook for specials and updates. Regards, Ray Burke - General Manager

February 27, 2019

Immediate Help with an Unscheduled Visit My 1st ever visit to Walter's MBZ was unscheduled and due to a mechanical issue I experienced while driving on the freeway. I was an hour drive away More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Walter's Mercedes-Benz of Riverside responded

Thank you so much for taking the time to share this wonderful feedback! We are overjoyed that our team could be of assistance to you, and that Alex was through in ensuring that you were fully satisfied and confident in your service. We wish you safe travels, and we thank you for the opportunity to serve you. Feel free to follow us on Facebook for future specials and updates. Regards, Ray Burke - General Manager

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