Walter's Mercedes-Benz of Riverside - Service Center

J R Rodriguez is wonderful Our battery died on the trip to big bear so we had to drive to the nearest dealer to replace the batter. There we met J R and he was so friendly and p Our battery died on the trip to big bear so we had to drive to the nearest dealer to replace the batter. There we met J R and he was so friendly and professional. The battery was fixed within 2 hours because it was a Saturday so not many technicians were available. They did not have extra cars so they Uber us back and forth between the dealer and the restaurant we had lunch at. Overall; we are very pleased with the service and JR. More

Metris troubles solved Adam was so helpful when I took my metris in. I had so many questions on my apple CarPlay and Adam took the time to go over the different functions of Adam was so helpful when I took my metris in. I had so many questions on my apple CarPlay and Adam took the time to go over the different functions of it. Very impressed and will be back for service again More

Great service advisor and service Have been to Mercedes twice after we purchased a Thor Citation, Adam Garcia service advisor at Walter's Mercedes in Riverside for the Sprinter's, was Have been to Mercedes twice after we purchased a Thor Citation, Adam Garcia service advisor at Walter's Mercedes in Riverside for the Sprinter's, was knowledgeable and explained what was being done in a way anyone could understand. Always got prompt and courteous service from Adam, he returns calls and emails fast, and always answers questions, and concerns we may have. More

Great service I always feel welcome 😊 David Greene is professional . I don’t know very much about cars but when I try to explain to him hes already on top of it . I always feel welcome 😊 David Greene is professional . I don’t know very much about cars but when I try to explain to him hes already on top of it .I truly depend on him he take care of me he’s very knowledgeable . More

A Quality Dealership Dedicated to Excellence Vehicle brought in for service and found everyone courteous and professional. We have dealt with Mark Interlicchia each time we have had to have serv Vehicle brought in for service and found everyone courteous and professional. We have dealt with Mark Interlicchia each time we have had to have service or updates on both our Mercedes and found him to be and outstanding representative of Walters Mercedes-Benz. He exemplifies the type of employee with whom my with and I truly appreciate working with each time. More

Excellent service on my wife’s E350 Alex provided excellent service and was very professional during my latest visit and service of my wife’s E350 Mercedes. He provided prompt feedback o Alex provided excellent service and was very professional during my latest visit and service of my wife’s E350 Mercedes. He provided prompt feedback on service requirements and his team completed the job in a timely manner the same day. He was very helpful in getting me setup with a loaner vehicle too. I had a great experience, thank you Alex! More

Service Review Excellent service by JR Rodriguez who explained the condition of my tires. It was an easy fix and car was delivered as promised. Thank you Excellent service by JR Rodriguez who explained the condition of my tires. It was an easy fix and car was delivered as promised. Thank you More

Excellent JR. Rodriguez JR Rodriguez was great in everything. Very professional, knowledgeable, curtius, always on time, this is Sam Saaty, I truly think he is an asset to th JR Rodriguez was great in everything. Very professional, knowledgeable, curtius, always on time, this is Sam Saaty, I truly think he is an asset to the dealership. More

Service visit JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you! JR Rodriguez and all staff were very courteous and excellent. My car is running perfectly again and the work was done quickly as well! Thank you! More

1st Visit was Great J.R. Rodriquez was my service guy. He was great. And I love all the tech stuff they have going on to keep me up to date with what's going on with the J.R. Rodriquez was my service guy. He was great. And I love all the tech stuff they have going on to keep me up to date with what's going on with the car while its serviced. Was my first visit, and I will definitely being going back for future service. I had gotten two quotes for the service from other MB dealers in Palm Springs and Plano Texas (I'm driving there tomorrow), and Walters beat both of them by over $100. And when they were finished, there were no surprises or extra charges. I paid what they quoted me over the phone. Very happy. More