Walter's Mercedes-Benz of Riverside - Service Center

David Greene is best! David Greene is professsional, has amazing follow up and follow through. He is genuine and transparent, you never feel in the dark while your car is David Greene is professsional, has amazing follow up and follow through. He is genuine and transparent, you never feel in the dark while your car is in service. The entire staff has great teamwork and are all willing to jump in assist. Feels like a family the minute you pull in. Thank you. More

Outstanding service Cody Burt and Tyler Usary are the primary reason I always have my car serviced at Walter’s. They follow through and are exceptional to work with. Addi Cody Burt and Tyler Usary are the primary reason I always have my car serviced at Walter’s. They follow through and are exceptional to work with. Additionally, this is my sixth car from Walter’s and the service department can’t be beat. I continue to be a very satisfied customer. Well done! A special thanks to George too! More

Always on top of their game I toke my car in for an issue with the gas cap and Cody was so great, he got me right in, without an appointment and they figured out the problem in l I toke my car in for an issue with the gas cap and Cody was so great, he got me right in, without an appointment and they figured out the problem in less than an hour. Thank you so much, Cody!! More

Excellent service Brandon Monaco, has always been our trusted advisor...we wish him all the blessings not only for the Holidays but all the time that he is with Walters Brandon Monaco, has always been our trusted advisor...we wish him all the blessings not only for the Holidays but all the time that he is with Walters.... More

Great Custimer Service Adam Garcia the service advisor and the whole team at Walter's helped my service needs on my Mercedes Sprinter.. the Customer Service is exceptional a Adam Garcia the service advisor and the whole team at Walter's helped my service needs on my Mercedes Sprinter.. the Customer Service is exceptional and the service wait times are outstanding.. keep up the good work. More

I am delighted with Austin Schneider excellent service . From the moment I came in I didn't have to wait to be helped. They were already expecting me. Austin took care of the paperwork and the service was . From the moment I came in I didn't have to wait to be helped. They were already expecting me. Austin took care of the paperwork and the service was done promptly and well. They also washed my car: it looked like new! The prestige that comes with driving a Mercedes is priceless. I highly recommend Austin Schneider from Walter's Mercedes-Benz of Riverside. More

Brandon is awesome ! Brandon is awesome! Had a tire problem and he fixed it ASAP! Always great service and takes care of his customers and with a smile. Brandon is awesome! Had a tire problem and he fixed it ASAP! Always great service and takes care of his customers and with a smile. More

Fast friendly knowledgeable service Always a friendly welcome fast service & will recommend to everyone I know j.r. Ridriguez Is always professional & friendly fast service Gets the Always a friendly welcome fast service & will recommend to everyone I know j.r. Ridriguez Is always professional & friendly fast service Gets the job done right every time Clean atmosphere & always goodies to munch on More

Great Communication Cody is my assigned service rep and he is great about keeping me informed and answering questions. Unfortunately for me the parts I needed were not i Cody is my assigned service rep and he is great about keeping me informed and answering questions. Unfortunately for me the parts I needed were not in stock so I had to come back a second time. More

Easy time reset Adam is always so helpful when we bring our cars and van in. I was so confused on setting the time on my van and Adam was helpful enough to set the ti Adam is always so helpful when we bring our cars and van in. I was so confused on setting the time on my van and Adam was helpful enough to set the time and walk us through how to reset it. It was very busy when we came in and Adam took time out of his day to make sure we were taken care of. Small gestures go along way with me and I’d be happy to come back More