Walter's Mercedes-Benz of Riverside - Service Center

Great experience! Walter’s is my go to place to get my work vehicle serviced. Adam is such a wonderful person to deal with and makes the process quick and easy. Thanks Walter’s is my go to place to get my work vehicle serviced. Adam is such a wonderful person to deal with and makes the process quick and easy. Thanks a bunch, Adam! More

Excellent Customer Service Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and se Great service experience at Walter's as usual. JR Rodriguez made the standard scheduled service visit exceptional with his attention to detail and service advice. More

Comments Cody was very efficient and helpful. He promptly handled and resolved my service issues. I will certainly use this dealership for my future service Cody was very efficient and helpful. He promptly handled and resolved my service issues. I will certainly use this dealership for my future service needs. More

Service experience I bought a brand new S450 in March 2018. It has been giving me problems since then. The center console touch panel does not work sometimes. And someti I bought a brand new S450 in March 2018. It has been giving me problems since then. The center console touch panel does not work sometimes. And sometimes the main center screen starts changing options on its own. First time I went there, I was told nothing was wrong and if I get a video of what is happening they will consider to fix my problem. So I got the video of the options changing while I was driving (which was definitely not safe) and I turned the car in again. They said that there was some software upgrade and it was fixed. However, the same day I found that the touch center console is not working. I took a video and sent it to them and they requested to turn the car back in again. This is really inconvenient and I would not go for Mercedes cars again. I used to drive a Porsche and I think I should switch back again. More

Excellent Customer Service The Service at Walter's Mercedes of Riverside is excellent.. Service Advisor Austin Schneider did an excellent job.. he stayed in contact with me dail The Service at Walter's Mercedes of Riverside is excellent.. Service Advisor Austin Schneider did an excellent job.. he stayed in contact with me daily and set me up with everything needed. More

Great Experience with Cody Burt CodyBurt was there to give me 100% attention and needs for my car. Experience went very smooth and easy during and after. Will be coming. CodyBurt was there to give me 100% attention and needs for my car. Experience went very smooth and easy during and after. Will be coming. More

Excellent Experience David Green met all my needs and was very pleased with his professionalism. Will always service my vehicle here. Prompt and delivered as expected. Th David Green met all my needs and was very pleased with his professionalism. Will always service my vehicle here. Prompt and delivered as expected. Thanks David! More

Ongoing communication I have been please with the Service that not only Walters Mercedes Benz provides, but further more with Mr. David Greene’s ongoing communication, via I have been please with the Service that not only Walters Mercedes Benz provides, but further more with Mr. David Greene’s ongoing communication, via phone, text and email. I know everytime I take my car in that I will get follow up information asap. Thank you For all your help and support. More

I Love Working with the Service Department JR Rodriguez my service representative is always so helpful. I cannot say enough great things about working with him and Walters Mercedes-Benz of Riv JR Rodriguez my service representative is always so helpful. I cannot say enough great things about working with him and Walters Mercedes-Benz of Riverside. More

Great customer service This dealership is always so helpful and accommodating. They make your visit there so easy and quick. I would highly recommend Walter’s Mercedes Benz This dealership is always so helpful and accommodating. They make your visit there so easy and quick. I would highly recommend Walter’s Mercedes Benz ! More